America’s Idea Incubators

America’s idea incubators:

Seeding a revolution in capitalism

A blog by Wayne Visser

In this article I want to share insights from some of America’s greatest ‘meme-weavers’ – pioneers of new thinking, who I have been fortunate enough to meet and talk to about the future sustainability of business and the world.

Joseph Stiglitz: Globalization Guru

Let me begin with Nobel Prize winner in Economic Sciences and former World Bank Senior Vice-President and Chief Economist, Joseph Stiglitz. I wanted to know his views on globalisation, which is a theme running through many of his books. It is clear that Stiglitz is sympathetic to the critics of globalisation. As he told me:

We have learned how to temper capitalism – how to make the market economy work in the advancing industrial countries for most citizens – but we haven’t learned how to temper globalisation. One of the paradoxes is that, while in principle everybody was supposed to be better off as a result of globalisation, in practice the opposition to globalisation rose from both the North and the South. There were some winners but there were a lot more losers.

The problem with globalisation, according to Stiglitz, is not with the concept or the trend itself, but with the way globalisation has been managed. However, he is hopeful that change is possible:

The most exciting developments are the result of the efforts of civil society. Before the Seattle riots, there was an enthusiasm that was not tempered by reality. As people started looking at what happened at the IMF and World Bank – failures of regulation of the global financial markets – there was a widespread recognition that something has not worked well. So understanding there is a problem is necessary before you’re going to change.

Stuart Hart: Capitalism Reformer

Someone who shares concerns about the way the global economy has evolved is Stuart Hart, author of Capitalism at the Crossroads and co-creator of the ‘Bottom of the Pyramid’ (BOP) model of doing business with the world’s poor. He told me that:

We haven’t resolved the dark side of 19th century industrial capitalism. But I’m absolutely convinced that we’re in the midst of the next transformation, to a sustainable form of capitalism that actually has the potential to solve social and environmental problems; to create wealth for everyone in the world and to take us more quickly to the next generation of potentially clean and sustainable technology.

Interestingly, unlike many other authors who have written on capitalism, such as Naomi Klein, Hart focuses on the positive role that business can play. I asked him if that is justified, given their track record, to which he replied:

I’m a pragmatist, in the sense that I try to assess where the leverage points are for change to occur most rapidly. We’re headed rapidly for the cliff, so to speak. But there is also great potential to change quickly. What makes the world of commerce interesting is its ability to creatively destroy itself, to fall back on Joseph Schumpeter’s term. We have a mechanism through which this change could unfold at the rate that it needs to in order to move us towards a sustainable world before it’s too late.

One way that Hart sees this happening is through the ‘great convergence’ of disruptive clean technology and innovation at the base of the pyramid, which is the focus on his newly established Enterprise for a Sustainable World.

Jeffrey Sachs: Poverty Wizard

Jeffrey Sachs, twice been named among Time Magazine’s 100 most influential world leaders and author of books like The End of Poverty and Common Wealth, is similarly an optimist, but places less faith in the market and more in effective government policy and global collaboration. He told me:

I love markets wherever they work, but markets don’t work for everything. For cell phones, yes, you may be able to reach 40% penetration in Africa, and it’s phenomenal; it’s world-changing. But 40% penetration for immunisations won’t do it. Business has scalability, information and management systems and it holds the technology. But if there’s no market at the end for the public good that we need, then at a minimum we need a public–private partnership.

Sachs concedes that ‘we have to make a global transition to sustainable technologies’, but is adamant that ‘you can’t leave technological transformation to market forces alone.’ Sach has seen enough poverty not to be in denial, but his spirit remains indomitable:

Every time I turn around – whether it’s in India, China, Malaysia, or Tanzania – there’s no shortage of reasons for optimism. What is the hardest part of all is managing change and having the understanding of how crucial and how fruitful cooperation can be right now. The problem isn’t our lack of tools; the problem is our ability to manage all these wonderfully powerful tools that we have, to a human effect.

Amory Lovins: Design Imagineer

Another person who seems to relish ‘wicked problems’ is maverick engineer, Amory Lovins, Founder and CEO of the Rocky Mountain Institute and co-author of books like Factor Four and Natural Capitalism. What makes Lovins happy is ‘barrier-busting – turning into business opportunities each of the 60 to 80 well-known market failures to buying energy and resource efficiency’. He told me:

We’re talking not so much of technologies, as of design methods, or design mentality. Many of the new buildings we’re designing use no, or negative, amounts of energy – they create more than they use. It’s now perfectly normal to talk about tripled efficiency cars, heavy lorries and airplanes. United Technology has cut its energy intensity 45% in five years. DuPont cut its greenhouse gas emissions to 80% below 1990 levels, and made three billion dollars’ profit on the deal. Efficiency is cheaper than fuel.

I concluded my conversation with Lovins by asking what gives him hope, to which he replied:

Three things stand out. One is the rapid rise of awareness and leadership in the private sector and the corresponding awakening of civil society, empowered by the emerging global central nervous system. Secondly, I’m encouraged by the fact that brains are evenly distributed – one per person –

and as far as we know, there’s nothing in the universe so powerful as six billion minds wrapping around a problem. And third, I’m very encouraged by the quality of the young people I see. They realise there is less time and they need to get on with it. So I think the future is in pretty good hands.

Postscript

These and many other interviews with sustainability thought-leaders from around the world are covered in more depth in The Quest for Sustainable Business, and featured as videos on http://www.waynevisser.com/videos.

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Cite this article

Visser, W. (2013) America’s idea incubators: Seeding a revolution in capitalism. Wayne Visser Blog Briefing, 3 September 2013.

 

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Speaker Q&A

Interview by Speakers Corner

How did the corporate speaking all start?

It probably began at university, when I was President of AIESEC, an international economics and commerce students organisation, but only really took off when I launched my first business book, Beyond Reasonable Greed.

Can you remember your first speaking engagement?

It was at high school, when I entered a public speaking competition. The topic I chose was ‘wisdom’ and I won the cup for the best speaker.

And your last event?

My last ‘event’ is really a series of events, as I am on a continuous 12 month, 20 country, 50 event ‘CSR Quest’ lecture tour. My last event in this series was for a business school in Pune, India (earlier this week), and today I am at a conference in Kiev, Ukraine.

Which event has been your favourite and why?

Addressing the Heligan Dialogue Process in Mexico City. This is a committee of the G8 and G5 countries. I found it interesting because this North-South group are at the fulcrum upon which the future is being shaped. A contrasting and equally fascinating event that I addressed was the Parliament of the World’s Religions in Cape Town.

If you could speak at any event, past or future, what would it be?

It would be an event hosted by former South African president, Nelson Mandela or (since we are fantasising here), one where Leonardo Da Vinci was participating.

Who would you most like to share a platform with?

One of the most profound thinkers and writers I have met (and interviewed), Fritjof Capra.

On average, how many times a year do you speak at corporate events?

2010 is an unusual year, with my world lecture tour, where I will probably speak at 50 events. In a more typical year, it is probably half that.

Do you use powerpoint

Yes, although I try to make the slides as graphic as possible, and to avoid bullet points.

Are you as happy speaking to 50 as to 1,000 people?

Yes, I like both ends of the spectrum. Obviously the delivery style varies, with the latter being more interactive.

How do you like to be introduced?

As a writer, social entrepreneur and eternal student on the impacts of business on society. More formally, as Founder & Director of CSR International, author of books (most on the role of business in society) and Senior Associate of the University of Cambridge Programme for Sustainability Leadership. And a poet, for pleasure.

Do you always like to do a briefing call before the event?

No. I think briefing notes and the conference topic and agenda suffice. Speakers should be given some leeway in addressing their subject.

What are the most asked for topics?

In my field (the role of business in society), the most popular topics are The Future of Corporate Social Responsibility or CSR 2.0 (as I call it), climate change & business, and creating social change through business.

Is your speech at all interactive with audience participation?

If the audience size allows it, I always like to involve the audience through questions, discussion and even group breakouts.

Do you have any funny/embarrassing speaking anecdotes you care to share?

I was once presenting on a business school campus, using a computer that was connected to the internet. In the middle of the presentation, a porn site loaded. I had my back to the screen, so I couldn’t understand what the students were laughing at. It was probably a set up, but was good for a laugh.

Your favourite film?

Brazil. There is so much that is wise, funny and disturbing in that movie that I can watch it over an over. It is a parody of our institutions, our obsessions and a warning for the future.

Favourite book?

Shantaram (by Gregory Roberts), followed closely by Possession (A.S. Byatt) and The Bridge Across Forever (Richard Bach).

Favourite holiday destination?

This would have to be Egypt. I took a trip down the Nile to all the temples. The history, architecture and ancient culture were just fascinating.

What’s your tipple – wine, beer, champagne?

I have an alcoholic sweet tooth, so it would be a South African liqueur called Amarula (a cream liqueur made from Marula fruit). I like port wine as well.

Country or townie?

I like cities, which are more dynamic and diverse, so long as I can get a regular dose of nature.

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Personality Q&A

This Q&A is taken from a “Friendship Quiz” that I responded to in 2005, when they were doing the rounds on email. A bit of fun …

2005 Interview

What time did you get up this morning?

About 7.30. Long, long time ago, I used to jump out of bed at 6 am like clockwork. But more recently, I’ve been spoiled. Maybe I just need beauty sleep more and more these days?

Diamonds or pearls?

I like the organic lustre of pearls, preferably ones that look natural, rather than artificial. I am also a sucker for pearl symbolism (something beautiful emerging from a tiny piece of grit). In general, I like simple, elegant jewellery on women.

What was the last film you saw at the cinema?

Mr and Mrs Smith. I enjoyed it as an action-entertainment film with an interpersonal twist of humour, although I must qualify that I went in with extremely low expectations. It was a good distraction for a few hours. Generally, I like a good suspense/whodunit, epic scifi and romantic comedy. And now I’m developing a taste for filme la francais.

What is your favourite TV show?

I don’t watch a lot of TV – there are too many other better ways to spend my time. But I do enjoy a good series. Way back when, it was Twin Peaks and Northern Exposure. I really like David Lynch’s quirky communities and eccentric characters. Currently, it is probably CSI – nothing like a good bit of forensic investigation, although I can do without the cam zoom-inside-the-body (usually mutilated or decaying) tricks which seem all the rage these days.

What is your middle name?

Well, I either have none or two. I was born middle nameless. But on my 21st, I added two middle names – Africa and Merlin-Tao. For me, names should have symbolic meaning, and these self-chosen names are all about my roots in Africa and the contribution I can make to the continent, as well as the path that I am treading in this life, which aspires to be the Way of the Mystic.

What is your favourite cuisine?

It has to be Indian curry (vegetarian of course, nothing with a face) – the spices, textures and flavours are a sure guarantee that I’ll overeat every time. Cheese probably comes a close second, but I’m quite fussy which cheese. I like flavoursome kinds like Gruyere, Apple-smoked Cheddar and crispy Danish Blue, but I avoid the gooey ones like Camembert (unless of course they are crumbed and deep fried with a fruit preserve on the side).

What foods do you dislike?

All time most disgusting (I am ashamed to say as an African) must be okra – green, slimey and stringy. Asparagus also falls into the category of stringy foods (although it has the additional sin of being anaemic). Although to be honest, I have been known to eat the dreaded stuff if it is fresh and well disguised. The other never-eat-unless-you’re-starving-to-death food is olives, of any hue. But I like olive oil – how does that work?

What are your favourite potato chips? 

That’s an unfair question, like asking your favourite sexual position. How to choose!? ALL potato chips are good (and sex is even good without potato chips). But if I were forced to choose, it would probably be Chinese Chutney flavour, or Sour-cream and herbs, fried to a crispy golden delight (I think I need a job in a Chip Marketing department).

What is your favourite CD at the moment?

Tough one again. I like so much music of such a variety. But right this moment, it is probably a compilation I made myself, called Haunting Beauty. It includes tracks like My Immortal (Evanescence), Lonely Sky (Chris de Burgh), and You Have Been Loved (George Michael). If it has to be a bought CD, it would probably have to be the Moulin Rouge soundtrack.

What kind of car do you drive?

Umm, a gold (read: dirty beige-brown) one. Rover, automatic. Cars are not really my thing, beyond getting me from A to B. But if I had to go a bit more upmarket, I’ve always liked the Honda Prelude, and further up the ego-chain, Mazda’s sports cars have a nice sleek look about them, without having to lie flat on your back to drive them.

Favourite sandwich ?

Toasted Italian bread, melted butter, with bacon (vegetarian of course) and fresh tomato slices, seasoned with salt and pepper. Darn – now I’m drooling on the keyboard!

What characteristics do you despise?

Misguided self-importance, devious manipulation, deliberate dishonesty, any kind of proselytising

Favourite item of clothing?

I have a weakness for African-style shirts. The colours and patterns invigorate me, and the loose-fitting style relaxes me. Having said that, I live in t-shirts, and will seldom put on trousers if I can get away with it – not everyone feels as comfortable about this as I do.

If you could go anywhere in the world on vacation, where would you go?

The Amazon rain forest is probably the one place I have a real yearning for. Lush, natural forests are where my soul finds peace. And then I want to travel in Africa forever – I can never get enough of its earthy sights and sounds. The list of other places I’d like to see is as long as the world is wide – mostly places of natural beauty (like Alaska and New Zealand) or ancient civilizations (like Petra and Machu Picchu).

What colour is your bathroom?

Let me first confess that I had to go and look. White walls, olive-green bath, basin and toilet, pink(ish) carpet. If the water is hot and everything flushes, I’m not particularly concerned to be honest.

Favourite brand of clothing?

No-name brands. Although, I could tell you a little secret about a certain Presidential Shirts company in South Africa. I expect one day, I will only wear Madiba (Mandela) type shirts when I go to formal functions (with trousers of course, despite the inconvenience).

Where would you retire to?

Leaving aside that I don’t plan to retire, I would like to live somewhere near the sea or indigenous forests. Misty Cliffs in Cape Town or Knysna up the east coast of South Africa come to mind.

Favourite time of day?

It has to be the time I so seldom see (through no-one’s fault but my own) and that is dawn. Every time I see a sunrise and breathe in the fresh, crisp morning air, I berate myself for not being up to experience it more often. I am at my most alert and creative in the morning (although, as my wife will testify, NOT immediately after waking up).

What was your most memorable birthday?

My 21st. I had a ceremony where I invited family and friends, I went through a renaming ritual (see 5 above), and accepted a wooden Ankh (Egyptian Key to Life), which my parents carved and inscribed with hieroglyphic symbols that held special meaning.

Where were you born?

Bulawayo, Zimbabwe

Favourite sport to watch ?

Virtually any sport (although I still struggle to appreciate golf and motor racing) – I’ve even world championships for darts and poker. But favourite, I would probably say rugby (or one-day cricket .. or athletics .. or ..). I have presumed that women in skimpy bikini’s playing volleyball isn’t so much a sport as a guilty pleasure.

Who do you least expect to send this quiz back to you?

God (she’s a notoriously bad correspondent!)

Coke or Pepsi?

Coke, although it has to be with popcorn at the movies, or when I’m hot and thirsty (like after a game of soccer), and preferably with a slice of lemon. Otherwise, I’m not a great cold drink drinker. (A beer shandy slides down well sometimes though .. beer mixed with lemonade for the uninitiated).

Are you a morning person or night owl?

I think I answered this one already. I occasionally get a late-night burst of energy.

What is your shoe size?

Seven, so yeah, about the same age as I act most of the time.

Do you have any pets?

Absent pets, back in South Africa, yes – Bobby and Dusk (dogs) and Pippa and Shadow (cats). I used to have a wonderful pet rat with a kink in his tail, called Sniffles. I also have quite a few pet carvings (mostly made from wood), which I dote on and find are remarkably low maintenance.

Any new and exciting news you’d like to share with your family and friends?

Sure, why not. I’ve just signed the publishers agreement for my next book, called Business Frontiers.

What did you want to be when you were little?

Bigger? No, seriously, I’m not sure I remember wanting to be anything. I know I did consider being a missionary at one stage.

What were you meant to be doing today?

Analysing my research interviews for my doctorate.

What is your favourite colour?

Probably purple and yellow.

What is your favourite ice cream flavour?

Lemon / citrus .. preferably creamy ice cream (Italian), but sorbets are also nice.

What book are you currently reading?

I seldom read one book at a time. At the moment it is South Africa: The First Man, The Last Nation (RW Johnson), The Lion, the Witch and the Wardrobe (CS Lewis), Nelson Mandela: In His Own Words, Poem for the Day, The Seed Is Mine: The Life of a South African Sharecropper (C van Onselen), Spiral Dynamics: Mastering Values, Leadership, and Change (DE Beck & CC Cowan), and The Impressionists: The Complete Guide From Cezanne to Van Gogh. Oh, and I suppose I should add the Encarta Concise Dictionary and Websters Thesaurus (I’m on a little spree of reading them, page by page). So there you have it – sounds more impressive than it is. It just means I take aeons to finish books.

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Author Q&A

Over the years, I’ve given several online “interviews” to people who are interested in me as an author and my views on writing. Here are three, from 2003, 2008 and 2010, plus some bonus questions at the end.

2003 Interview

Where do you come from? Where did you grow up?

I was born in Bulawayo, Zimbabwe, and moved to Cape Town when I was eight, where I fell under the spell of the mountain. I think of myself as an African. Africa is in my blood and eternally inspires me – on my 21st, I even made “Africa” one of my official middle names.

What drew you to writing and when did you begin writing?

I wrote a cute little story when I was eight called “My Shoes Are Magic”. But it was only really in high school, thanks to my English teacher at Fairbairn College, that I began to be inspired by the writing of others – mainly poetry. I think I was drawn to the excitement of discovery (seeing new worlds through others’ eyes) and the powerful emotions that the words evoked in me. I even remember, instead of studying the night before my final Matric English exam, I was copying out my favourites from our poetry textbook that had to be handed in the next day. At the time, I was also going through an existential crisis and so I began writing a diary, which has been instrumental in learning to express myself on the page. But, if the truth be told, it was a passionate and unrealisable crush on a girl at university (UCT) that really got the juicy words flowing.

What did you read when you were a child and how did it influence you if at all?

I read all the usual children’s books – Enid Blyton, the Hardy Boys, Roald Dahl and Willard Price’s African adventure stories. My parents also read Call of the Wild (Jack London) and Children of the Oregon trail to my sister and I when were we still fairly young, and they left a real impression. But, as I said, it was really in high school that I began to appreciate the power of writing – poems like “Horses on the Camargue” and books like Jonathan Livingston Seagull (Richard Bach) and the Afrikaans book, Raka (NP van Wyk Louw). Many of the books that influenced me the most had to do with the power of parables.

When and how did you first come to be published? What was the book?

Beyond Reasonable Greed (with Clem Sunter) was my first book. I had met Clem through my work at KPMG as a management consultant and I asked him if he would consider writing a forward for the book I wanted to do on business transformation. He agreed, but after some early drafts, we discovered that we shared many common ideas, and so we decided to write and publish the book together. It was a great experience to collaborate with him.

Who or what has influenced your writing the most?

The biggest personal influence was Bob Steyn, the late minister of the Cape Town Unitarians, because he introduced me to so many of the philosophical authors that have shaped my thinking. The fiction writer that has had the most influence on me is Richard Bach, since he often writes inspirationally using parables and metaphors, and I love Kahlil Gibran and Ben Okri’s poetry. In non-fiction, Marilyn Ferguson’s Aquarian Conspiracy stoked my interest in exploring and writing about social and personal transformation.

What is your vision? What do you hope to give to readers through your work?

My vision is to inspire people to make a positive difference – in their own lives and in the world. That is the strong theme in my book with Guy Lundy (South Africa: Reasons to Believe) – we have to power to make things better, and it all starts with a constructive attitude. I hope that, through my writing, I contribute to people’s sense of personal mission and meaning in their lives.

What are you working on?

I am working on three books at the moment, all fiction: The Little Book of Business Inspiration is a collection of poetic reflections on business; Parkbench Perspectives is about how the world looks completely different, depending on whose eyes you are looking through; and Dreams of Gold is a rags-to-riches parable story set in South Africa, which is about discovering what is really important in life.

Who do you read? What are you reading now?

I read autobiographies, spiritual parables, and the occasional classic, plus books on African travel, modern philosophy and business transformation. At the moment, I am reading Sychronicity, and Modern Man In Search of a Soul (both Carl Jung), The Farther Reaches of Human Nature, and Motivation and Personality (both Abraham Maslow), SQ: The Ultimate Intelligence, and Rewiring the Corporate Brain (both Danah Zohah), Dark Star Safari (Paul Theroux), The Poisonwood Bible (Barbara Kingsolver), and The Wheel of Life (Elisabeth Kubler-Ross).

What movies or music do you enjoy?

Movies – fantasy (Lord of the Rings, the Matrix, Brazil), romantic comedy (Four Weddings & a Funeral, Nottinghill), action/suspense (The Fugitive, Conair), musicals (JC Superstar, Moulin Rouge) and drama/arts (The Red Violin, Shine), biographical (Shawshank Redemption, A Beautiful Mind); Music – African (Johnny Clegg, The Power of One, Amampondo), rock n roll (Elvis, Neil Diamond), folk (Don McClean, Carpenters, Paul Simon), 80s pop (Nik Kershaw, Howard Jones), greats (Elton John, Queen, Billy Joel, Madonna), light classics/musicals (Sarah Brightman, Michael Ball, Charlotte Church, Elaine Page), soundtrack/meditative (Big Blue, Twin Peaks, The Mission, Spirits, Vangelis)

2008 Interview

What was it that made u start writing or did u always want to write?

I guess it started pretty early. When I was 8 years old, I was received an Eisteddfod award for writing a little story called “My Shoes Are Magic”. But it was only really in my final year of high school (thanks to the encouragement of my English teacher), that I discovered how much I enjoyed creative writing. I remember writing about “The Hungry Wind” in my final year Matric exam. Then, in my first year of university, I had a “crush” on a girl, so she became my first muse and I began writing poetry. It was also during university that I began writing articles for magazines, and first had the idea of writing a book (on “holistic business”). The book finally happened over 10 years later (“Beyond Reasonable Greed”), when I had gained the confidence, knowledge and experience to write about corporate sustainability and responsibility. Now I write for a combination of personal satisfaction, creative expression and professional development.

Do you have a wife or kids?

I was married for 12 years (no kids), but am now divorced. As you will see from my poetry on “love”, relationships are a source of great inspiration, even during the difficult times when they end.

What is your most profound source of inspiration?

I am constantly fascinated by the world (as Johnny Clegg put it, our “cruel, crazy, beautiful world”) and especially our place in it. So I find myself inspired by philosophy, art, people and nature. And of course, there is no shortage of inspiring people to look up to, from Lao Tsu, Leonardo Da Vinci and Monet to Einstein, Gandhi and Mandela. There was also a Unitarian minister, Bob Steyn, who became a profound source of inspiration for me. (you will see, I have written several dedication poems to him).

What was the most life changing experience?

My divorce. This was the most painful and difficult experience I have been through, but it taught me many lessons and allowed me to explore other creative parts of myself.

What goals do you have in life?

My goals have changed over the years. I have actually written about this before, so I attach some extracts from my diary. Now, while I have professional goals that have to do with “making a positive difference in the world by connecting and empowering corporate sustainability & responsibility professionals”, my personal goals have more to do with quality of life – e.g. am I writing well and inspiring others? Am I taking the time to enjoy nature’s beauty and the world’s diversity?

You are very tuned into the business and emotional side of things. Do you find it hard to balance the two?

I haven’t really found business and emotions to be in conflict. Sometimes, business can be emotionally draining, especially managing difficult client and employee relationships. But on the whole, I have been very fortunate that the people and organisations I have worked with have provided a supportive environment for personal development.

Where did you grow up?

Bulawayo, Zimbabwe until 8 years old, and then Cape Town (Goodwood, Parow, Rondebosch, Claremont). I have written a bit about this in my Q&A.

Where were your parents from and did the support you writing?

My mom was born in England and my dad in the Netherlands, but they both grew up in Zimbabwe, so I always felt more African than European. They have always been very encouraging and proud of my writing efforts. However, I believe they would support me in anything I choose to do.

If you could tell the world one thing, what would it be?

I wrote a poem about this (“My Letter to Children”), although admittedly this is more than one thing. I think I would tell the world to pay more attention to the beauty in life.

Will you ever come back to South Africa, maybe when you retire?

Yes, I expect I will, although I can’t say when. I have a deep love for Africa and a special connection with South Africa. For the moment, I carry these in my heart. For me, this is the most important thing. As I put it in my “I Am An African” poem – I Am An African … Not because I live on its soil, But because my soul is at home in Africa”.

2010 Interview

Interview by Elaine Cohen for CSRwire.

Snapshot

  • Age:  39
  • Born in:  Bulawayo, Zimbabwe
  • Married: Nope
  • Kids: Nope
  • Live in: London
  • Educated at: Universities of Cape Town (South Africa), Edinburgh (Scotland) and Nottingham (England)
  • Favourite movie: Brazil (1985, Director Terry Gilliam)
  • Favourite musician: Johnny Clegg (South African)
  • Favourite CSR report: Patagonia
  • Favourite flavor ice cream: Ginger
  • Favourite non-CSR book: Shantaram (Gregory David Roberts)
  • Favourite CSR book: Cradle to Cradle (McDonough & Braungart)
  • If I could, I would …  Be a full-time writer

Of all the books you have written on corporate responsibility, which do you feel is the most important in terms of the message you were trying to convey? 

The new one, The Age of Responsibility: CSR 2.0 and the New DNA of Business (out 18 February 2011). Not only does it fundamentally challenge business and the notion of CSR – for example, it starts by stating that CSR has failed and should either be killed off, or reinvented – but it is written in an narrative style that I think makes it an easy read, with lots of fascinating cases and stories of ‘the good, the bad and the ugly’ of corporate sustainability & responsibility.

Which book did you personally enjoy writing the most?

The first one, Beyond Reasonable Greed (co-authored with Clem Sunter), mainly because I used lions and elephants as a metaphor for unsustainable and sustainable companies. It was fascinating researching the traits of both species, and it was fun creatively applying the analogy to business. It was also very forward looking and together with my co-author we developed two future scenarios for business: ‘Oases in the Desert’ and ‘Plains of the Serengeti’. We even ended up with ‘leophants’ – those companies in between.

What made you decide to publish Landmarks for Sustainability? Which landmark is the most significant in your personal view?

The idea behind Landmarks, which I wrote for the University of Cambridge Programme for Sustainability Leadership, was to capture the seminal events that have shaped the sustainability agenda over the past 20 years (although we also included a timeline of landmarks that goes back almost 100 years). There are certain corporate events – like Shell’s Brent Spar fiasco, McDonald’s McLibel trial, Nike’s supply chain wake-up call and Enron’s collapse – that most people in CSR have heard about, but they don’t have the facts and figures at their finger tips. Likewise for positive breakthroughs in transparency, fairtrade, poverty alleviation and so-on. We also decided to make it highly visual (lots of photos) and readable (bullets, feature boxes, etc.) to make sure busy people could dip into it easily. For me, the most significant landmark event was the publication of the Millennium Ecosystem Assessment in 2005, because it shows us the extent to which all our other CSR and sustainability efforts are failing at a catastrophic scale.

The Top 50 Sustainability Books has a similar look and feel to Landmarks for Sustainability. Was that deliberate?

Yes, it was another book for the Cambridge Programme for Sustainability Leadership and it was designed to be a highly accessible reference book. This time, however, we focused on ideas rather than events that have changed the sustainability world. Many people working in sustainability have heard about these classic books, but do not have the time to read them all, so we decided to provide short synopses, with key messages, pull-out quotes and extracts from interviews I did with many of the authors. I think it is a great guide to the most important thinking in sustainability over the past 50 years and more.

In The World Guide to CSR, what surprised you the most as you received contributions from all around the world?

The first surprise was the diversity of submissions – not just the usual suspects among the G20, but also countries like Armenia, Bangladesh, Iran, Iceland, Liberia, Peru, Romania and United Arab Emirates. The second and most delightful aspect was learning how each country’s cultural tradition has shaped CSR practices, in some cases (such as in Azerbaijan, Turkey and India) with these influences having evolved over centuries.

Having now completed your world CSR tour, what are the most important insights you bring back with you?

There are so many insights: the fact that a lot of the most important social innovation is taking place in developing countries (like India), that awareness and expectations of CSR are higher in places like Brazil than in the UK, that many non-OECD countries and companies are still stuck in the CSR Ages of Philanthropy and Marketing, that Europe and America is mesmerised by the Age of Management, and that very very few companies anywhere recognise that the concept of CSR – and the larger industrial model of shareholder-driven capitalism – is fundamentally flawed and will never solve the problems it claims to be most concerned about.

How useful do you feel The A to Z of Corporate Social Responsibility remains? It was published a couple of years ago but the jargon has moved on. Do you plan a second edition?

In fact, a second edition came out this year (2010) – a paperback version with updated content, including additions on the global financial crisis and ISO 26000. Beyond this, I don’t feel that the underlying concepts or the core codes and standards have changed fundamentally. It remains highly useful as a searchable reference book, especially since it is also out in an e-book version.

Beyond Reasonable Greed was an early book on the subject of corporate responsibility. Did people understand your message? What sort of reactions did you receive? Have companies traded in their fangs for tusks?

The timing for the book was perfect, as it came out just when the Enron and Worldcom scandals were hitting the headlines. So I think the message was intuitively understood, but it was not seriously acted upon. To use the language of the book, we saw the emergence of many ‘leophants’ after 2002. What is different, comparing this with writing The Age of Responsibility almost 10 years later, is that today there more lion corpses on the slab to dissect (like Lehman Brothers) and a number of genuine elephant companies to learn from (like Interface), as well as any number of injured leophants (like BP) that are getting left behind.

What do you feel Corporate Citizenship in Africa added to the CSR equation in South Africa? Do you feel the CSR message is understood by leading businesses in SA?

The book did a number of things. First, I would say that it was a book about Africa, not just South Africa, but it did point out the general lack of academic research on CSR beyond South Africa and Nigeria. Second, it confirmed our suspicion that most research on CSR in Africa was qualitative, with little or no country-comparative data. And third, it showed that research on CSR in South Africa was also quite skewed, largely towards business ethics. The question of whether CSR is understood by leading businesses in SA is different. The answer is unequivocally ‘yes’. That is the interesting thing about many developing countries – businesses know that they can’t succeed in societies that fail; often the business case is much clearer and the moral case much stronger.

Making a Difference is a call to action for individuals to leave a meaningful legacy. How would you describe your own personal legacy as you wish to see it?

Making a Difference, which is based on my PhD research, is not only about leaving a legacy, but also about what gives us deep satisfaction or meaning in our work as CSR practitioners. It turns out that motivations vary according to different leadership styles or change agent types – whether you are more of an expert, facilitator, catalyst or activist. As for my source of meaning, I most closely fit the expert type and derive my greatest satisfaction from being a thought leader (if indeed that’s what I am) and inspiring others through ideas.

How much of your overall time do you spend writing/editing books on CSR?

Writing goes in waves, although considering that I have written and edited 11 books over the past 8 years, there have not been many periods when I am not writing. I suppose if I had to guess, I’d say I spend about 20% of my time actually writing, but probably 50% of my time is spent doing explicit or implicit research on which the books are based. Lately, a lot of the rest of my time has been spent sharing my thoughts and ideas with others, through teaching, workshops, training and various networks.

Which book gave you the most personal satisfaction and why?

I think that would be Business Frontiers, as this was my first independently authored book. In fact, it is a collection of my writings on social responsibility, sustainable development and economic justice over more than a decade, so it was very satisfying to see those collected together in one place. In addition, it allowed me to publish some of my more creative writing on the subject – with chapters like Holistic Business, The Corporate Battle for Hearts & Minds, Future Images Beyond the Information Age, Connecting Earth & Sky, Tree of Life, and even a poetic parable called Quest for Gold.

Which book about CSR have you not written yet?

There are many I have not written, and in fact I turn down book projects fairly regularly now. The more compelling question is, what am I passionate enough about to want to put in the blood, sweat and tears required to turn it into a book? I’d like to write up my CSR Quest world tour as a kind of travel book with a CSR twist. I’d also like to do a book on Purpose-Inspired Leadership, as well as writing a business parable (i.e. fiction book) that captures the lessons of CSR but never mentions the word. And I’d like to do a book called Smart, Sustainable and Inclusive, which tackles the macro-level of economics and culture, rather than the micro-level of companies and CSR.

You are also somewhat of a poet and have published a collection of poems? Is this an insurance policy in case CSR doesn’t work out ….. ?

Were it but so! No, not really. Poetry is just my way of expressing a deeper level of myself and being a bit creative (alongside my dabbling in painting, sketching and photography). It is probably my most authentic voice, but poetry is seldom the stuff of fame and fortune. It’s a very personal and subjective hobby, which I do primarily for myself. If the words resonate with others – as they do seem to on occasion – then that’s a bonus and I am delighted.

Do you like Chunky Monkey?

I had to look it up, so I guess that is an answer in itself.

Anything else you want to mention?

People should know that I’m more interested in what is being done that what labels we give things. It so happens that I talk about CSR 2.0 – which I also call systemic CSR or radical CSR – and I use CSR to mean ‘corporate sustainability and responsibility’, but I really don’t care if people have different jargon. For me, the proof must be in the results and for too long we have focused on measuring CSR activities rather than the societal impacts of business. My new test for whether a company is a CSR 2.0 pioneer in the Age of Responsibility is simple: what is their level of admission and ambition? i.e. do they admit the extent of their unsustainability and irresponsibility, and do they set audacious targets like zero waste, 100% renewable energy and rising stakeholder happiness.

Other Interviews

Why do you like writing?

I like writing, because it allows me to create unique worlds. Words are like magic – as they describe the world around us and inside us, and by doing so, they also create these in other people’s minds. Writing is the way we share our imagination with others, and – as Einstein said – imagination is more important than knowledge. [2010]

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Pioneering experiments Down Under

From laggard to leader:

Pioneering experiments Down Under

How Australia is innovating on climate policy and social enterprise

Blog by Wayne Visser

Part of the Searching for Sustainable Business series for CSRwire

Moving beyond denial to innovation

I first visited Australia at the invitation of Leeora Black, Director of the Australian Centre for CSR (ACCSR) to deliver a keynote address on ‘Leadership for social responsibility’ at their 2010 ACCSR conference, and to teach a course at La Trobe Business School, where I went on to take up a three-year Visiting Professor role. A year later, in 2011, I also spoke at the launch of the ACCSR State of CSR report, an annual survey of CSR professionals in Australia.

The ACCSR remains one of the most credible voices on the scene. In their most recent 2012/2013 State of CSR report, they identified the corporate leaders in social responsibility in Australia and New Zealand – companies that are integrating CSR into their core business activities and strategies – to be ANZ, Patagonia, Interface, Rio Tinto, Marks & Spencer, Stockland, National Australia Bank, Unilever, Nike and Westpac.

Looking to the year ahead, survey respondents told ACCSR that ‘building internal understanding and support for our CSR/sustainability approach’ was the highest priority, followed by managing regulatory impacts and measuring impacts and outcomes of CSR initiatives. For New Zealand, their top priority was ‘reducing or eliminating any negative environmental impacts of our business’ and ‘improving or beginning our organisation’s sustainability reporting’.

All this points to the steady maturing of CSR in Australia and New Zealand, towards what a more strategic approach. Certainly, they seem to have made up considerable lost ground since I first visited. In 2010, I sensed a huge frustration among people working in sustainable business in Australia. After about ten years of severe drought, fatalities from runaway bushfires in Victoria in 2009, and unprecedented flood and storm damage from Tropical Cyclone Yasi in 2011, most Australians still seemed to be in a state of climate change denial.

The biggest reasons cited were an unsupportive (some even said backward) government and policy, and the negative lobby power of Australia’s two biggest industries – extractives (mainly mining) and agriculture. At the time, the opposition party was scoring cheap political points by saying that everything to do with climate change was a tax, and hence to be avoided. They conveniently forgot to mention that, according to the Stern Review, climate change may cost around 1% of GDP now, but could cost as much as 20% of GDP later if action is stalled.

Since then, Australia has moved from laggard to leader by putting a price on carbon – the legacy of ousted prime minister Gillard. The initial fixed price of $23 per tonne of carbon rose to $24.15 for 2013-14 (which is four times the European rate and almost double California’s price) and is set to rise again in a year, before the government introduces its own national emissions trading scheme (ETS), linked to the EU ETS. There is some debate about whether these commitments will survive the next elections, but early indications are that carbon pricing will stay, albeit at a lower market price.

An experiment in generosity

Besides the focus on climate change, one of the highlights of my 2010 trip was spending some time with Shanaka Fernando, founder of the Melbourne-based restaurant chain, Lentil As Anything, who was introduced to me by an academic colleague, Colin Higgins, now at Deakin University. Fernando is one of those rare pioneers who are prepared to live by their convictions, flaunt social convention and challenge the status quo. All of these are demonstrated through his social enteprise, a restaurant called Lentil As Anything.

I call it a social experiment, because the business goes beyond simply being a social enterprise. In common with other social businesses, Lentil As Anything embraces the entrepreneurial spirit while it ‘seeks to have a significant, positive influence on the development of the community’. But there is something unique, more challenging, more sublime and more subversive—it gets to the heart of human nature and the essence of Western capitalism. I am talking about generosity and money.

Through Lentil As Anything, Fernando is trying to foster a culture of generosity. What would happen, he wondered, if there were no prices? What if people only paid what they could afford, or what they thought the food was worth, or what they were inspired to pay? Is there enough generosity left in Western society to run a viable business on the principle of giving and sharing, rather than profit maximisation? Would the ‘free rider’ problem kick in, with people taking advantage of the ‘free’ food?

According to Fernando, all kinds of interesting things happen when people are faced with ‘the magic box’ – the mini treasure chest that people can place their donations in as they leave. A few (very, very few) take advantage. Some, who genuinely can’t afford to pay, offer to chop vegetables or do dishes. Others make their own assessment of what is a fair price to pay. Some are quietly generous, while others make a theatrical gesture of placing their donation in the magic box.

But it goes beyond the money. Other unexpected things happen too. As you look around, you notice that this is not a ‘people like me’ experience, where those from your own socioeconomic or ethnocultural strata surround you. Lentil has succeeded in mixed it up, cutting across traditional divides. And because of the philosophy of the place, you may find a wealthy businessman striking up a conversation with a subsistence artist.

When you create these kinds of creative connections, it is a potent recipe for innovation, for rediscovering what it means to be human. Fernando insists that Lentil is first and foremost about good food (interestingly, vegetarian food, because that is the most inclusive, making concerns about halal or kosher or meat-based preparation irrelevant). But it is clearly more than that. It is an invitation to restore our faith in the essential goodness of humanity and the wholesome nature of community.

As the world recovers from the age of greed that culminated in the global financial crisis, it is refreshing to be reminded of the rightful place of money in society. Money is always a means to an end; never the end in itself. Melbourne – and indeed the world – would be a poorer place if brave experiments such as Lentil As Anything were allowed to fail. Let us make sure that, in the battle of generosity versus money, generosity wins hands down.

After my 2010 visit, I concluded a blog on sustainable business in Australia entitled ‘Too much sunshine?’ with the cheeky words: ‘Why worry about disaster scenarios for 2050 when the sun is shining, the skies are blue and there’s a great sports game on? CSR what? Surf’s up!’ Today, happily, I take those words back. It seems that we can all learn a thing or two from some of the brave experiments in social responsibility happening in the land Down Under.

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/08/blog_csrwire10_wvisser.pdf”]Pdf[/button] From laggard to leader: Pioneering experiments Down Under  (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this blog

Visser, W. (2013) From laggard to leader: Pioneering experiments Down Under, Wayne Visser Blog Briefing, 21 August 2013.

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CSR 2.0: Part 8 (Video)

Extract from a presentation by Dr Wayne Visser at the Korea Social Responsibility Institute (KOSRI) 2012 conference in Seoul.

CSR 2.0: The Future of CSR — Part 8 (Implementing CSR 2.0)

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A giant leap backwards on CSR

A giant leap backwards on CSR:

India’s great missed opportunity

How India’s new mandatory CSR legislation and ‘clean green’ policies are taking companies in the wrong direction 

Blog by Wayne Visser

Part of the Searching for Sustainable Business series for CSRwire

Misguiding the arm of the law

In my last blog on sustainable business in Nigeria, I ended with the call for better policy on corporate social responsibility (CSR) – and a caution against mandating CSR directly, as Nigeria has proposed. This is unfortunately a lesson that India has failed to heed. In the past week, major reforms to the country’s Companies Act of 1956 were approved. Many of the changes are a laudable attempt to bring India’s business sector up to date with international trends in corporate governance, transparency and anti-corruption.

Sad to say, however, through this legislation, India is taking giant leap backwards on CSR. The new Companies Bill requires companies with profits over 50 million Rupees (USD 816,000) in the past three years to spend at least 2% of their profits on CSR. At a time when most of the world has moved beyond defensive and philanthropic modes of CSR, towards promotional, strategic and transformative approaches, India’s policy virtually guarantees that its companies will remain stuck in an out-dated charitable mind set.

The Indian legislation allows companies the freedom to choose the issues that their CSR efforts will tackle, which at least in theory allows some scope for strategic alignment of social and environmental issues with business activities. The policy also suggests that failure to spend the required percentage on CSR – or to adequately explain the reasons why – can result in penalties. However, the problem in India as in many developing countries is that the capacity to monitor and enforce is severely challenged by weak, failing or corrupt governments.

India – along with Nigeria and Malaysia, who are also pursuing the mandatory CSR line – should learn from the United Kingdom’s mistakes. Britain created something similar – a Minister for CSR – in 2003, and eventually abandoned it in 2010 as a largely ineffectual strategy. The reason it failed in the UK, and will most likely fail in India, is the same reason that CSR departments often fail in companies: lack of  integration into the core functions of the organisation, and lack of political or economic clout.

In my view, governments should focus on effective regulation of the issues that sustainable business is trying to address (biodiversity loss, labour conditions, climate change, transparency, etc.) rather than regulating sustainable business activities per se. India could have learned valuable lessons from South Africa’s corporate governance reforms, which integrate sustainability, or from the UK and USA’s legal reforms on social enterprise, or from Canada and Spain’s community development companies. Instead, by regulating CSR directly, they are more likely to create bureaucracy, stifle innovation and invite corruption.

Strengthening inclusive business

There are some more other aspects of the new Companies Bill, which could inadvertently have a bigger positive impact on socially responsible business than its mandatory ‘CSR tax’. For instance, the ability to file class action suits has been bolstered, which could allow stakeholders to take legal action against irresponsible companies. The bill also requires that companies disclose the difference in salaries between directors and employee, thus addressing one of the most neglected issues in CSR and sustainability, namely equitable income distribution.

This equity clause comes closer to the transformative agenda that is so urgently required in CSR, not only in India, but around the world. It builds on the promising trend of inclusive business that has been building in India over the past decade. Long before Michael Porter and Mark Kramer’s idea of ‘creating shared value’ (CSV) was introduced, India became a seedbed of innovation for ‘bottom of the pyramid’ (BOP) strategies, following work by CK Prahalad, Stuart Hart and others.

One of the BOP cases I investigated in some detail when I did my CSR lecture tour of India in 2010 is A Little World, a rural microbanking enterprise. Anurag Gupta, the Indian social entrepreneur who founded the company, has used mobile phone and biometric scanner technologies to make banking accessible and affordable to poor households. As a result, a ‘mini-branch’ costs only USD80 to run per month, and millions of illiterate, undocumented villagers can get low-value bank accounts for the first time in their lives. The case study is written up in detail in my book, The Age of Responsibility, and remains a great example of inclusive business.

Green does not always mean good

There are also many inspiring examples in India of how clean technologies like renewable energy and water purification are bringing vital utilities to poor households. However, research by fellow Cambridge academic, Emma Mawdsley, suggests that some of these success stories mask ongoing inequalities of development in Indian society. She presents extensive evidence of how, for example, Delhi’s ‘clean, green’ campaign has mainly benefited the middle and upper classes, while the poor have suffered.

This pattern of social injustice is reflected in the way Delhi is tackling its air pollution problems, with policies that impact badly on the poor. Small polluting industries were relocated with little or no compensation for owners or workers. Older vehicles that do not use Compressed Natural Gas (CNG) sold to other city transport fleets, thus displacing rather than reducing pollution. Even the focus on air pollution represents a middle-class priority, rather than the most pressing need of the poor—clean, available water.

Looking at the issue of water, Mawdsley is similarly critical. The poor are often criminalised for water theft (estimates indicate that as much as 50% of Delhi’s water is unaccounted for in official meter readings
and thus ‘wasted’), while the authorities turn a blind eye to middle- and upper-class illegality. This common practice involves the falsification of meter readings and technologies that can enhance water amounts extracted from already legal connections or from illegal/unregistered ground water sources (through tub and bore wells).

Mawdsley concludes that ‘the pursuit of profitable environmental policies, technologies and change is
desirable if we are to move towards greater sustainability, but the political and social nature of their impacts must be recognised. “Green” does not automatically mean “good”. There will always be winners and losers, but there is a real danger in India at least that the drive towards greater sustainability will have some regressive social outcomes.’

From my own experiences and research, I believe India is certainly a space to watch on sustainable business, and its progress is far from being a foregone conclusion. Whereas there is a sense of order and control in China’s great transition, India is far more chaotic and unmanaged (or unmanageable?). It is almost as if there is a grand experiment in sustainable business – democratic, messy, ad-hoc Indian style, versus controlled, managed, sanctioned Chinese style. Which will prevail is a question for future historians. I think it’s too soon to place bets on either. If we’re lucky, both will succeed in their own way.

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/08/blog_csrwire9_wvisser.pdf”]Pdf[/button] A giant leap backwards on CSR: India’s great missed opportunity  (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this blog

Visser, W. (2013) A giant leap backwards on CSR: India’s great missed opportunity, Wayne Visser Blog Briefing, 14 August 2013.

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CSR 2.0: Part 6 (Video)

Extract from a presentation by Dr Wayne Visser at the Korea Social Responsibility Institute (KOSRI) 2012 conference in Seoul.

CSR 2.0: The Future of CSR — Part 6 (Principles of CSR 2.0: Creativity & Scalability)

Continue watching: CSR 2.0: The Future of CSR — Part 7 (Principles of CSR 2.0: Responsiveness & Glocality)

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