Author Q&A

Over the years, I’ve given several online “interviews” to people who are interested in me as an author and my views on writing. Here are three, from 2003, 2008 and 2010, plus some bonus questions at the end.

2003 Interview

Where do you come from? Where did you grow up?

I was born in Bulawayo, Zimbabwe, and moved to Cape Town when I was eight, where I fell under the spell of the mountain. I think of myself as an African. Africa is in my blood and eternally inspires me – on my 21st, I even made “Africa” one of my official middle names.

What drew you to writing and when did you begin writing?

I wrote a cute little story when I was eight called “My Shoes Are Magic”. But it was only really in high school, thanks to my English teacher at Fairbairn College, that I began to be inspired by the writing of others – mainly poetry. I think I was drawn to the excitement of discovery (seeing new worlds through others’ eyes) and the powerful emotions that the words evoked in me. I even remember, instead of studying the night before my final Matric English exam, I was copying out my favourites from our poetry textbook that had to be handed in the next day. At the time, I was also going through an existential crisis and so I began writing a diary, which has been instrumental in learning to express myself on the page. But, if the truth be told, it was a passionate and unrealisable crush on a girl at university (UCT) that really got the juicy words flowing.

What did you read when you were a child and how did it influence you if at all?

I read all the usual children’s books – Enid Blyton, the Hardy Boys, Roald Dahl and Willard Price’s African adventure stories. My parents also read Call of the Wild (Jack London) and Children of the Oregon trail to my sister and I when were we still fairly young, and they left a real impression. But, as I said, it was really in high school that I began to appreciate the power of writing – poems like “Horses on the Camargue” and books like Jonathan Livingston Seagull (Richard Bach) and the Afrikaans book, Raka (NP van Wyk Louw). Many of the books that influenced me the most had to do with the power of parables.

When and how did you first come to be published? What was the book?

Beyond Reasonable Greed (with Clem Sunter) was my first book. I had met Clem through my work at KPMG as a management consultant and I asked him if he would consider writing a forward for the book I wanted to do on business transformation. He agreed, but after some early drafts, we discovered that we shared many common ideas, and so we decided to write and publish the book together. It was a great experience to collaborate with him.

Who or what has influenced your writing the most?

The biggest personal influence was Bob Steyn, the late minister of the Cape Town Unitarians, because he introduced me to so many of the philosophical authors that have shaped my thinking. The fiction writer that has had the most influence on me is Richard Bach, since he often writes inspirationally using parables and metaphors, and I love Kahlil Gibran and Ben Okri’s poetry. In non-fiction, Marilyn Ferguson’s Aquarian Conspiracy stoked my interest in exploring and writing about social and personal transformation.

What is your vision? What do you hope to give to readers through your work?

My vision is to inspire people to make a positive difference – in their own lives and in the world. That is the strong theme in my book with Guy Lundy (South Africa: Reasons to Believe) – we have to power to make things better, and it all starts with a constructive attitude. I hope that, through my writing, I contribute to people’s sense of personal mission and meaning in their lives.

What are you working on?

I am working on three books at the moment, all fiction: The Little Book of Business Inspiration is a collection of poetic reflections on business; Parkbench Perspectives is about how the world looks completely different, depending on whose eyes you are looking through; and Dreams of Gold is a rags-to-riches parable story set in South Africa, which is about discovering what is really important in life.

Who do you read? What are you reading now?

I read autobiographies, spiritual parables, and the occasional classic, plus books on African travel, modern philosophy and business transformation. At the moment, I am reading Sychronicity, and Modern Man In Search of a Soul (both Carl Jung), The Farther Reaches of Human Nature, and Motivation and Personality (both Abraham Maslow), SQ: The Ultimate Intelligence, and Rewiring the Corporate Brain (both Danah Zohah), Dark Star Safari (Paul Theroux), The Poisonwood Bible (Barbara Kingsolver), and The Wheel of Life (Elisabeth Kubler-Ross).

What movies or music do you enjoy?

Movies – fantasy (Lord of the Rings, the Matrix, Brazil), romantic comedy (Four Weddings & a Funeral, Nottinghill), action/suspense (The Fugitive, Conair), musicals (JC Superstar, Moulin Rouge) and drama/arts (The Red Violin, Shine), biographical (Shawshank Redemption, A Beautiful Mind); Music – African (Johnny Clegg, The Power of One, Amampondo), rock n roll (Elvis, Neil Diamond), folk (Don McClean, Carpenters, Paul Simon), 80s pop (Nik Kershaw, Howard Jones), greats (Elton John, Queen, Billy Joel, Madonna), light classics/musicals (Sarah Brightman, Michael Ball, Charlotte Church, Elaine Page), soundtrack/meditative (Big Blue, Twin Peaks, The Mission, Spirits, Vangelis)

2008 Interview

What was it that made u start writing or did u always want to write?

I guess it started pretty early. When I was 8 years old, I was received an Eisteddfod award for writing a little story called “My Shoes Are Magic”. But it was only really in my final year of high school (thanks to the encouragement of my English teacher), that I discovered how much I enjoyed creative writing. I remember writing about “The Hungry Wind” in my final year Matric exam. Then, in my first year of university, I had a “crush” on a girl, so she became my first muse and I began writing poetry. It was also during university that I began writing articles for magazines, and first had the idea of writing a book (on “holistic business”). The book finally happened over 10 years later (“Beyond Reasonable Greed”), when I had gained the confidence, knowledge and experience to write about corporate sustainability and responsibility. Now I write for a combination of personal satisfaction, creative expression and professional development.

Do you have a wife or kids?

I was married for 12 years (no kids), but am now divorced. As you will see from my poetry on “love”, relationships are a source of great inspiration, even during the difficult times when they end.

What is your most profound source of inspiration?

I am constantly fascinated by the world (as Johnny Clegg put it, our “cruel, crazy, beautiful world”) and especially our place in it. So I find myself inspired by philosophy, art, people and nature. And of course, there is no shortage of inspiring people to look up to, from Lao Tsu, Leonardo Da Vinci and Monet to Einstein, Gandhi and Mandela. There was also a Unitarian minister, Bob Steyn, who became a profound source of inspiration for me. (you will see, I have written several dedication poems to him).

What was the most life changing experience?

My divorce. This was the most painful and difficult experience I have been through, but it taught me many lessons and allowed me to explore other creative parts of myself.

What goals do you have in life?

My goals have changed over the years. I have actually written about this before, so I attach some extracts from my diary. Now, while I have professional goals that have to do with “making a positive difference in the world by connecting and empowering corporate sustainability & responsibility professionals”, my personal goals have more to do with quality of life – e.g. am I writing well and inspiring others? Am I taking the time to enjoy nature’s beauty and the world’s diversity?

You are very tuned into the business and emotional side of things. Do you find it hard to balance the two?

I haven’t really found business and emotions to be in conflict. Sometimes, business can be emotionally draining, especially managing difficult client and employee relationships. But on the whole, I have been very fortunate that the people and organisations I have worked with have provided a supportive environment for personal development.

Where did you grow up?

Bulawayo, Zimbabwe until 8 years old, and then Cape Town (Goodwood, Parow, Rondebosch, Claremont). I have written a bit about this in my Q&A.

Where were your parents from and did the support you writing?

My mom was born in England and my dad in the Netherlands, but they both grew up in Zimbabwe, so I always felt more African than European. They have always been very encouraging and proud of my writing efforts. However, I believe they would support me in anything I choose to do.

If you could tell the world one thing, what would it be?

I wrote a poem about this (“My Letter to Children”), although admittedly this is more than one thing. I think I would tell the world to pay more attention to the beauty in life.

Will you ever come back to South Africa, maybe when you retire?

Yes, I expect I will, although I can’t say when. I have a deep love for Africa and a special connection with South Africa. For the moment, I carry these in my heart. For me, this is the most important thing. As I put it in my “I Am An African” poem – I Am An African … Not because I live on its soil, But because my soul is at home in Africa”.

2010 Interview

Interview by Elaine Cohen for CSRwire.

Snapshot

  • Age:  39
  • Born in:  Bulawayo, Zimbabwe
  • Married: Nope
  • Kids: Nope
  • Live in: London
  • Educated at: Universities of Cape Town (South Africa), Edinburgh (Scotland) and Nottingham (England)
  • Favourite movie: Brazil (1985, Director Terry Gilliam)
  • Favourite musician: Johnny Clegg (South African)
  • Favourite CSR report: Patagonia
  • Favourite flavor ice cream: Ginger
  • Favourite non-CSR book: Shantaram (Gregory David Roberts)
  • Favourite CSR book: Cradle to Cradle (McDonough & Braungart)
  • If I could, I would …  Be a full-time writer

Of all the books you have written on corporate responsibility, which do you feel is the most important in terms of the message you were trying to convey? 

The new one, The Age of Responsibility: CSR 2.0 and the New DNA of Business (out 18 February 2011). Not only does it fundamentally challenge business and the notion of CSR – for example, it starts by stating that CSR has failed and should either be killed off, or reinvented – but it is written in an narrative style that I think makes it an easy read, with lots of fascinating cases and stories of ‘the good, the bad and the ugly’ of corporate sustainability & responsibility.

Which book did you personally enjoy writing the most?

The first one, Beyond Reasonable Greed (co-authored with Clem Sunter), mainly because I used lions and elephants as a metaphor for unsustainable and sustainable companies. It was fascinating researching the traits of both species, and it was fun creatively applying the analogy to business. It was also very forward looking and together with my co-author we developed two future scenarios for business: ‘Oases in the Desert’ and ‘Plains of the Serengeti’. We even ended up with ‘leophants’ – those companies in between.

What made you decide to publish Landmarks for Sustainability? Which landmark is the most significant in your personal view?

The idea behind Landmarks, which I wrote for the University of Cambridge Programme for Sustainability Leadership, was to capture the seminal events that have shaped the sustainability agenda over the past 20 years (although we also included a timeline of landmarks that goes back almost 100 years). There are certain corporate events – like Shell’s Brent Spar fiasco, McDonald’s McLibel trial, Nike’s supply chain wake-up call and Enron’s collapse – that most people in CSR have heard about, but they don’t have the facts and figures at their finger tips. Likewise for positive breakthroughs in transparency, fairtrade, poverty alleviation and so-on. We also decided to make it highly visual (lots of photos) and readable (bullets, feature boxes, etc.) to make sure busy people could dip into it easily. For me, the most significant landmark event was the publication of the Millennium Ecosystem Assessment in 2005, because it shows us the extent to which all our other CSR and sustainability efforts are failing at a catastrophic scale.

The Top 50 Sustainability Books has a similar look and feel to Landmarks for Sustainability. Was that deliberate?

Yes, it was another book for the Cambridge Programme for Sustainability Leadership and it was designed to be a highly accessible reference book. This time, however, we focused on ideas rather than events that have changed the sustainability world. Many people working in sustainability have heard about these classic books, but do not have the time to read them all, so we decided to provide short synopses, with key messages, pull-out quotes and extracts from interviews I did with many of the authors. I think it is a great guide to the most important thinking in sustainability over the past 50 years and more.

In The World Guide to CSR, what surprised you the most as you received contributions from all around the world?

The first surprise was the diversity of submissions – not just the usual suspects among the G20, but also countries like Armenia, Bangladesh, Iran, Iceland, Liberia, Peru, Romania and United Arab Emirates. The second and most delightful aspect was learning how each country’s cultural tradition has shaped CSR practices, in some cases (such as in Azerbaijan, Turkey and India) with these influences having evolved over centuries.

Having now completed your world CSR tour, what are the most important insights you bring back with you?

There are so many insights: the fact that a lot of the most important social innovation is taking place in developing countries (like India), that awareness and expectations of CSR are higher in places like Brazil than in the UK, that many non-OECD countries and companies are still stuck in the CSR Ages of Philanthropy and Marketing, that Europe and America is mesmerised by the Age of Management, and that very very few companies anywhere recognise that the concept of CSR – and the larger industrial model of shareholder-driven capitalism – is fundamentally flawed and will never solve the problems it claims to be most concerned about.

How useful do you feel The A to Z of Corporate Social Responsibility remains? It was published a couple of years ago but the jargon has moved on. Do you plan a second edition?

In fact, a second edition came out this year (2010) – a paperback version with updated content, including additions on the global financial crisis and ISO 26000. Beyond this, I don’t feel that the underlying concepts or the core codes and standards have changed fundamentally. It remains highly useful as a searchable reference book, especially since it is also out in an e-book version.

Beyond Reasonable Greed was an early book on the subject of corporate responsibility. Did people understand your message? What sort of reactions did you receive? Have companies traded in their fangs for tusks?

The timing for the book was perfect, as it came out just when the Enron and Worldcom scandals were hitting the headlines. So I think the message was intuitively understood, but it was not seriously acted upon. To use the language of the book, we saw the emergence of many ‘leophants’ after 2002. What is different, comparing this with writing The Age of Responsibility almost 10 years later, is that today there more lion corpses on the slab to dissect (like Lehman Brothers) and a number of genuine elephant companies to learn from (like Interface), as well as any number of injured leophants (like BP) that are getting left behind.

What do you feel Corporate Citizenship in Africa added to the CSR equation in South Africa? Do you feel the CSR message is understood by leading businesses in SA?

The book did a number of things. First, I would say that it was a book about Africa, not just South Africa, but it did point out the general lack of academic research on CSR beyond South Africa and Nigeria. Second, it confirmed our suspicion that most research on CSR in Africa was qualitative, with little or no country-comparative data. And third, it showed that research on CSR in South Africa was also quite skewed, largely towards business ethics. The question of whether CSR is understood by leading businesses in SA is different. The answer is unequivocally ‘yes’. That is the interesting thing about many developing countries – businesses know that they can’t succeed in societies that fail; often the business case is much clearer and the moral case much stronger.

Making a Difference is a call to action for individuals to leave a meaningful legacy. How would you describe your own personal legacy as you wish to see it?

Making a Difference, which is based on my PhD research, is not only about leaving a legacy, but also about what gives us deep satisfaction or meaning in our work as CSR practitioners. It turns out that motivations vary according to different leadership styles or change agent types – whether you are more of an expert, facilitator, catalyst or activist. As for my source of meaning, I most closely fit the expert type and derive my greatest satisfaction from being a thought leader (if indeed that’s what I am) and inspiring others through ideas.

How much of your overall time do you spend writing/editing books on CSR?

Writing goes in waves, although considering that I have written and edited 11 books over the past 8 years, there have not been many periods when I am not writing. I suppose if I had to guess, I’d say I spend about 20% of my time actually writing, but probably 50% of my time is spent doing explicit or implicit research on which the books are based. Lately, a lot of the rest of my time has been spent sharing my thoughts and ideas with others, through teaching, workshops, training and various networks.

Which book gave you the most personal satisfaction and why?

I think that would be Business Frontiers, as this was my first independently authored book. In fact, it is a collection of my writings on social responsibility, sustainable development and economic justice over more than a decade, so it was very satisfying to see those collected together in one place. In addition, it allowed me to publish some of my more creative writing on the subject – with chapters like Holistic Business, The Corporate Battle for Hearts & Minds, Future Images Beyond the Information Age, Connecting Earth & Sky, Tree of Life, and even a poetic parable called Quest for Gold.

Which book about CSR have you not written yet?

There are many I have not written, and in fact I turn down book projects fairly regularly now. The more compelling question is, what am I passionate enough about to want to put in the blood, sweat and tears required to turn it into a book? I’d like to write up my CSR Quest world tour as a kind of travel book with a CSR twist. I’d also like to do a book on Purpose-Inspired Leadership, as well as writing a business parable (i.e. fiction book) that captures the lessons of CSR but never mentions the word. And I’d like to do a book called Smart, Sustainable and Inclusive, which tackles the macro-level of economics and culture, rather than the micro-level of companies and CSR.

You are also somewhat of a poet and have published a collection of poems? Is this an insurance policy in case CSR doesn’t work out ….. ?

Were it but so! No, not really. Poetry is just my way of expressing a deeper level of myself and being a bit creative (alongside my dabbling in painting, sketching and photography). It is probably my most authentic voice, but poetry is seldom the stuff of fame and fortune. It’s a very personal and subjective hobby, which I do primarily for myself. If the words resonate with others – as they do seem to on occasion – then that’s a bonus and I am delighted.

Do you like Chunky Monkey?

I had to look it up, so I guess that is an answer in itself.

Anything else you want to mention?

People should know that I’m more interested in what is being done that what labels we give things. It so happens that I talk about CSR 2.0 – which I also call systemic CSR or radical CSR – and I use CSR to mean ‘corporate sustainability and responsibility’, but I really don’t care if people have different jargon. For me, the proof must be in the results and for too long we have focused on measuring CSR activities rather than the societal impacts of business. My new test for whether a company is a CSR 2.0 pioneer in the Age of Responsibility is simple: what is their level of admission and ambition? i.e. do they admit the extent of their unsustainability and irresponsibility, and do they set audacious targets like zero waste, 100% renewable energy and rising stakeholder happiness.

Other Interviews

Why do you like writing?

I like writing, because it allows me to create unique worlds. Words are like magic – as they describe the world around us and inside us, and by doing so, they also create these in other people’s minds. Writing is the way we share our imagination with others, and – as Einstein said – imagination is more important than knowledge. [2010]

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Pioneering experiments Down Under

From laggard to leader:

Pioneering experiments Down Under

How Australia is innovating on climate policy and social enterprise

Blog by Wayne Visser

Part of the Searching for Sustainable Business series for CSRwire

Moving beyond denial to innovation

I first visited Australia at the invitation of Leeora Black, Director of the Australian Centre for CSR (ACCSR) to deliver a keynote address on ‘Leadership for social responsibility’ at their 2010 ACCSR conference, and to teach a course at La Trobe Business School, where I went on to take up a three-year Visiting Professor role. A year later, in 2011, I also spoke at the launch of the ACCSR State of CSR report, an annual survey of CSR professionals in Australia.

The ACCSR remains one of the most credible voices on the scene. In their most recent 2012/2013 State of CSR report, they identified the corporate leaders in social responsibility in Australia and New Zealand – companies that are integrating CSR into their core business activities and strategies – to be ANZ, Patagonia, Interface, Rio Tinto, Marks & Spencer, Stockland, National Australia Bank, Unilever, Nike and Westpac.

Looking to the year ahead, survey respondents told ACCSR that ‘building internal understanding and support for our CSR/sustainability approach’ was the highest priority, followed by managing regulatory impacts and measuring impacts and outcomes of CSR initiatives. For New Zealand, their top priority was ‘reducing or eliminating any negative environmental impacts of our business’ and ‘improving or beginning our organisation’s sustainability reporting’.

All this points to the steady maturing of CSR in Australia and New Zealand, towards what a more strategic approach. Certainly, they seem to have made up considerable lost ground since I first visited. In 2010, I sensed a huge frustration among people working in sustainable business in Australia. After about ten years of severe drought, fatalities from runaway bushfires in Victoria in 2009, and unprecedented flood and storm damage from Tropical Cyclone Yasi in 2011, most Australians still seemed to be in a state of climate change denial.

The biggest reasons cited were an unsupportive (some even said backward) government and policy, and the negative lobby power of Australia’s two biggest industries – extractives (mainly mining) and agriculture. At the time, the opposition party was scoring cheap political points by saying that everything to do with climate change was a tax, and hence to be avoided. They conveniently forgot to mention that, according to the Stern Review, climate change may cost around 1% of GDP now, but could cost as much as 20% of GDP later if action is stalled.

Since then, Australia has moved from laggard to leader by putting a price on carbon – the legacy of ousted prime minister Gillard. The initial fixed price of $23 per tonne of carbon rose to $24.15 for 2013-14 (which is four times the European rate and almost double California’s price) and is set to rise again in a year, before the government introduces its own national emissions trading scheme (ETS), linked to the EU ETS. There is some debate about whether these commitments will survive the next elections, but early indications are that carbon pricing will stay, albeit at a lower market price.

An experiment in generosity

Besides the focus on climate change, one of the highlights of my 2010 trip was spending some time with Shanaka Fernando, founder of the Melbourne-based restaurant chain, Lentil As Anything, who was introduced to me by an academic colleague, Colin Higgins, now at Deakin University. Fernando is one of those rare pioneers who are prepared to live by their convictions, flaunt social convention and challenge the status quo. All of these are demonstrated through his social enteprise, a restaurant called Lentil As Anything.

I call it a social experiment, because the business goes beyond simply being a social enterprise. In common with other social businesses, Lentil As Anything embraces the entrepreneurial spirit while it ‘seeks to have a significant, positive influence on the development of the community’. But there is something unique, more challenging, more sublime and more subversive—it gets to the heart of human nature and the essence of Western capitalism. I am talking about generosity and money.

Through Lentil As Anything, Fernando is trying to foster a culture of generosity. What would happen, he wondered, if there were no prices? What if people only paid what they could afford, or what they thought the food was worth, or what they were inspired to pay? Is there enough generosity left in Western society to run a viable business on the principle of giving and sharing, rather than profit maximisation? Would the ‘free rider’ problem kick in, with people taking advantage of the ‘free’ food?

According to Fernando, all kinds of interesting things happen when people are faced with ‘the magic box’ – the mini treasure chest that people can place their donations in as they leave. A few (very, very few) take advantage. Some, who genuinely can’t afford to pay, offer to chop vegetables or do dishes. Others make their own assessment of what is a fair price to pay. Some are quietly generous, while others make a theatrical gesture of placing their donation in the magic box.

But it goes beyond the money. Other unexpected things happen too. As you look around, you notice that this is not a ‘people like me’ experience, where those from your own socioeconomic or ethnocultural strata surround you. Lentil has succeeded in mixed it up, cutting across traditional divides. And because of the philosophy of the place, you may find a wealthy businessman striking up a conversation with a subsistence artist.

When you create these kinds of creative connections, it is a potent recipe for innovation, for rediscovering what it means to be human. Fernando insists that Lentil is first and foremost about good food (interestingly, vegetarian food, because that is the most inclusive, making concerns about halal or kosher or meat-based preparation irrelevant). But it is clearly more than that. It is an invitation to restore our faith in the essential goodness of humanity and the wholesome nature of community.

As the world recovers from the age of greed that culminated in the global financial crisis, it is refreshing to be reminded of the rightful place of money in society. Money is always a means to an end; never the end in itself. Melbourne – and indeed the world – would be a poorer place if brave experiments such as Lentil As Anything were allowed to fail. Let us make sure that, in the battle of generosity versus money, generosity wins hands down.

After my 2010 visit, I concluded a blog on sustainable business in Australia entitled ‘Too much sunshine?’ with the cheeky words: ‘Why worry about disaster scenarios for 2050 when the sun is shining, the skies are blue and there’s a great sports game on? CSR what? Surf’s up!’ Today, happily, I take those words back. It seems that we can all learn a thing or two from some of the brave experiments in social responsibility happening in the land Down Under.

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Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

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Cite this blog

Visser, W. (2013) From laggard to leader: Pioneering experiments Down Under, Wayne Visser Blog Briefing, 21 August 2013.

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CSR 2.0: Part 8 (Video)

Extract from a presentation by Dr Wayne Visser at the Korea Social Responsibility Institute (KOSRI) 2012 conference in Seoul.

CSR 2.0: The Future of CSR — Part 8 (Implementing CSR 2.0)

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A giant leap backwards on CSR

A giant leap backwards on CSR:

India’s great missed opportunity

How India’s new mandatory CSR legislation and ‘clean green’ policies are taking companies in the wrong direction 

Blog by Wayne Visser

Part of the Searching for Sustainable Business series for CSRwire

Misguiding the arm of the law

In my last blog on sustainable business in Nigeria, I ended with the call for better policy on corporate social responsibility (CSR) – and a caution against mandating CSR directly, as Nigeria has proposed. This is unfortunately a lesson that India has failed to heed. In the past week, major reforms to the country’s Companies Act of 1956 were approved. Many of the changes are a laudable attempt to bring India’s business sector up to date with international trends in corporate governance, transparency and anti-corruption.

Sad to say, however, through this legislation, India is taking giant leap backwards on CSR. The new Companies Bill requires companies with profits over 50 million Rupees (USD 816,000) in the past three years to spend at least 2% of their profits on CSR. At a time when most of the world has moved beyond defensive and philanthropic modes of CSR, towards promotional, strategic and transformative approaches, India’s policy virtually guarantees that its companies will remain stuck in an out-dated charitable mind set.

The Indian legislation allows companies the freedom to choose the issues that their CSR efforts will tackle, which at least in theory allows some scope for strategic alignment of social and environmental issues with business activities. The policy also suggests that failure to spend the required percentage on CSR – or to adequately explain the reasons why – can result in penalties. However, the problem in India as in many developing countries is that the capacity to monitor and enforce is severely challenged by weak, failing or corrupt governments.

India – along with Nigeria and Malaysia, who are also pursuing the mandatory CSR line – should learn from the United Kingdom’s mistakes. Britain created something similar – a Minister for CSR – in 2003, and eventually abandoned it in 2010 as a largely ineffectual strategy. The reason it failed in the UK, and will most likely fail in India, is the same reason that CSR departments often fail in companies: lack of  integration into the core functions of the organisation, and lack of political or economic clout.

In my view, governments should focus on effective regulation of the issues that sustainable business is trying to address (biodiversity loss, labour conditions, climate change, transparency, etc.) rather than regulating sustainable business activities per se. India could have learned valuable lessons from South Africa’s corporate governance reforms, which integrate sustainability, or from the UK and USA’s legal reforms on social enterprise, or from Canada and Spain’s community development companies. Instead, by regulating CSR directly, they are more likely to create bureaucracy, stifle innovation and invite corruption.

Strengthening inclusive business

There are some more other aspects of the new Companies Bill, which could inadvertently have a bigger positive impact on socially responsible business than its mandatory ‘CSR tax’. For instance, the ability to file class action suits has been bolstered, which could allow stakeholders to take legal action against irresponsible companies. The bill also requires that companies disclose the difference in salaries between directors and employee, thus addressing one of the most neglected issues in CSR and sustainability, namely equitable income distribution.

This equity clause comes closer to the transformative agenda that is so urgently required in CSR, not only in India, but around the world. It builds on the promising trend of inclusive business that has been building in India over the past decade. Long before Michael Porter and Mark Kramer’s idea of ‘creating shared value’ (CSV) was introduced, India became a seedbed of innovation for ‘bottom of the pyramid’ (BOP) strategies, following work by CK Prahalad, Stuart Hart and others.

One of the BOP cases I investigated in some detail when I did my CSR lecture tour of India in 2010 is A Little World, a rural microbanking enterprise. Anurag Gupta, the Indian social entrepreneur who founded the company, has used mobile phone and biometric scanner technologies to make banking accessible and affordable to poor households. As a result, a ‘mini-branch’ costs only USD80 to run per month, and millions of illiterate, undocumented villagers can get low-value bank accounts for the first time in their lives. The case study is written up in detail in my book, The Age of Responsibility, and remains a great example of inclusive business.

Green does not always mean good

There are also many inspiring examples in India of how clean technologies like renewable energy and water purification are bringing vital utilities to poor households. However, research by fellow Cambridge academic, Emma Mawdsley, suggests that some of these success stories mask ongoing inequalities of development in Indian society. She presents extensive evidence of how, for example, Delhi’s ‘clean, green’ campaign has mainly benefited the middle and upper classes, while the poor have suffered.

This pattern of social injustice is reflected in the way Delhi is tackling its air pollution problems, with policies that impact badly on the poor. Small polluting industries were relocated with little or no compensation for owners or workers. Older vehicles that do not use Compressed Natural Gas (CNG) sold to other city transport fleets, thus displacing rather than reducing pollution. Even the focus on air pollution represents a middle-class priority, rather than the most pressing need of the poor—clean, available water.

Looking at the issue of water, Mawdsley is similarly critical. The poor are often criminalised for water theft (estimates indicate that as much as 50% of Delhi’s water is unaccounted for in official meter readings
and thus ‘wasted’), while the authorities turn a blind eye to middle- and upper-class illegality. This common practice involves the falsification of meter readings and technologies that can enhance water amounts extracted from already legal connections or from illegal/unregistered ground water sources (through tub and bore wells).

Mawdsley concludes that ‘the pursuit of profitable environmental policies, technologies and change is
desirable if we are to move towards greater sustainability, but the political and social nature of their impacts must be recognised. “Green” does not automatically mean “good”. There will always be winners and losers, but there is a real danger in India at least that the drive towards greater sustainability will have some regressive social outcomes.’

From my own experiences and research, I believe India is certainly a space to watch on sustainable business, and its progress is far from being a foregone conclusion. Whereas there is a sense of order and control in China’s great transition, India is far more chaotic and unmanaged (or unmanageable?). It is almost as if there is a grand experiment in sustainable business – democratic, messy, ad-hoc Indian style, versus controlled, managed, sanctioned Chinese style. Which will prevail is a question for future historians. I think it’s too soon to place bets on either. If we’re lucky, both will succeed in their own way.

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/08/blog_csrwire9_wvisser.pdf”]Pdf[/button] A giant leap backwards on CSR: India’s great missed opportunity  (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this blog

Visser, W. (2013) A giant leap backwards on CSR: India’s great missed opportunity, Wayne Visser Blog Briefing, 14 August 2013.

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