CSR and the Financial Crisis

CSR and the Financial Crisis:

Taking Stock

Blog by Wayne Visser

The Scale of the Crisis

There is nothing small or trivial about this financial crisis. According to the Bank of England’s recent Financial Stability Report, governments worldwide have already pledged more than $7 trillion in loans, guarantees, capital injections, and other assistance in their coordinated effort to prop up the global financial system. And the ILO estimates the crisis will cost 20 million jobs by next year.

This is not the first financial crisis the world has seen over the past century. The worst, of course, resulted in the Great Depression in the 1930s. But there have been numerous others, all of which carried painful economic and human costs. For example, the crises inArgentina (1981-1990), South Korea (1997-1999) and Thailand (1997-2000) all cost more than 30% of those countries’ GDPs.

But even by historical standards, the 2008 crisis is BIG. In what’s been dubbed “Wall Street’s Red October”, the S&P 500 plunged 16.9%, or 198 points, for the month. That’s the worst-ever monthly point decline for the S&P 500. The Dow similarly dropped 14.1%, or 1,526 points. And the ILO estimates that the crisis will bring the total unemployed to more than 210 million for the first time in history.

The key difference is that, unlike the Asian and Latin American crises in the 1980s, this crisis is truly global. Some countries, like Iceland andPakistan, are threatened by bankruptcy. Others, like Japan, have been hit by huge volatility in the markets. And even the cash-rich, high-flyers like China are seeing their growth suffering as a result. But what does any of this have to do with corporate social responsibility (CSR)?

The Links to CSR

Irresponsible banking

I’d like to suggest a multi-level approach to this. At the first and most obvious level, we can say the financial crisis is a direct result of irresponsible banking. According to the Mortgage Bankers Association, the number of sub-prime loans offered to risky borrowers increased more than 15 times since 1998. Essentially, the banks got greedy and compromised good banking practices of credit risk assessment.

Irresponsible financial markets

At another level, the crisis is the predictable consequence of irresponsible financial markets. Since the deregulation of the 1980s, the derivatives market has grown to around $600 trillion dollars, almost 10 times the value of global GDP. This speculative trading (which some call the “casino economy”) is meant to hedge risk, but it also increases the volatility and systemic risk of financial markets.

We would do well to recall economist John Maynard Keynes’ warning: “Speculators may do no harm as bubbles on a steady stream of enterprise. But the position is serious when enterprise becomes the bubble on a whirlpool of speculation. When the capital development of a country becomes a by-product of the activities of a casino, the job is likely to be ill-done.”

Irresponsible corporations 

Others argue that the crisis is the inevitable consequence of irresponsible corporations. This is linked to the short-termism of shareholder value driven public companies …

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Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Link[/button] The Age of Responsibility (book)

Cite this blog

Visser, W. (2008) CSR and the Financial Crisis, Wayne Visser Blog Briefing, 4 November 2008.

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Canada 2008 Notes

09 October 2008

I had a very pleasant dinner at the wonderful “Fresh” vegetarian restaurant in Toronto on Tuesday evening. My friend and colleague, Prof Andrew Crane, and I met with Nai-wen Wong, a visitor from Taiwan, who is part of the CSR International network I run.

One of the stories from Nai-wen that I liked was how people in Taiwan are now being encouraged to bring their own chopsticks to restaurants, to save all the forests being cut down for disposable chopsticks. That sounds like a great environmental idea, with a cultural twist.

On Sunday, I was walking around Toronto Island Park when, to my unexpected surprise and delight, this guy on a Penny Farthing bicycle rode past me. The Penny Farthing – so called because of the relative size of the British penny next to the smaller farthing coin – was invented in the 1870s.

It got me thinking about our progress, or more accurately, lack of progress. For me, the Penny Farthing, which has hardly changed at all to become the modern bicycle more than 130 years later, is a perfect metaphor for our seeming lack of change in other areas.

I am thinking mostly about that other wheeled invention, the car. More specifically, the internal combustion engine car. The basic design has hardly changed over the past 100 years, even though we have tinkered to make it more efficient, safe and clean.

At one level, we might say that, like the bicycle, it’s because the basic design still works. So why change a winning formula? But does it really still work? Is spending hours in gridlocked traffic, or thousands dying in auto accidents, or pumping out pollution that causes asthma and climate change what “works”? Is that our definition of a winning formula?

But now we have hybrids and electric cars, I hear you say. True, and I am their biggest fan. They begin to solve some of the environmental and health problems, but they still keep us locked into the same basic design – a metal box, with an engine, on four wheels. Is that the best our fantasmagorical imagination can come up with?

A penny (farthing) for your thoughts, my dear …

11 October 2008

I’ve enjoyed a wonderful week in Toronto, with blue skies, lake views and Autumn leaves. It has me thinking about change. Would we appreciate autumn leaves as much if they were always always on display? Most likely not. It is the changes which help us to value life.

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The Long Tail of CSR

The Long Tail of CSR:

Achieving Scalability in Corporate Sustainability and Responsibility

Article by Wayne Visser

I recently read The Long Tail, by Chris Anderson and it started me thinking: What is the Long Tail of CSR? The Long Tail – named after the extended tail of a statistical distribution curve – is the idea that selling less to more people is big business. It’s the business model that has spawned the most successful companies of the Web 2.0 age. The Long Tail questions the conventional wisdom that says success is about generating ‘blockbusters’ and ‘superstars’ – those rare few products and services that become runaway bestsellers.

Anderson sums up his message by saying that:

  1. the tail of available variety is longer than we think;
  2. it’s now within reach economically; and
  3. all those niches, when aggregated, can make up a significant market.

He also notes that this Long Tail revolution has been made possible by the digital age, which has dramatically reduced the costs of customised production and niche distribution.

There are three enablers of successful long tail businesses, according to Anderson:

  1. democratising the tools of production (e.g. digi-cams, content editing software, blogging tools);
  2. democratising the tools of distribution (e.g. Amazon, eBay, iTunes, Netflix); and
  3. connecting supply and demand (e.g. Google, blogs, Rotten Tomatoes).

So how might this apply to CSR? To me, the Long Tail of CSR is all about extending the reach of CSR, and improving its ability to satisfy specific social and environmental needs. Let’s use Anderson’s enablers as a framework for thinking about this …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_long_tail_csr_wvisser.pdf”]Pdf[/button] The Long Tail of CSR (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Page[/button] The Age of Responsibility (book)

Cite this article

Visser, W. (2008) The Long Tail of CSR: Achieving Scalability in Corporate Sustainability and Responsibility, CSR International Inspiration Series, No. 5.

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CSR Myths

CSR Myths:

Popular Misconceptions on Corporate Sustainability and Responsibility

Article by Wayne Visser

In an article published by Ethical Corporation, I set out to explode 7 myths about corporate sustainability and responsibility (CSR). Most of these myths exist as a result of the feeding frenzy that inevitably occurs every time the media has hunted down and sunk its teeth into one or other juicy story of corporate exploitation. The myths are also sustained, however, by whole legions of largely well-intentioned people who have vested interests in promoting their particular brand of the truth about CSR. The 7 myths are:

  1. Economic growth is not compatible with CSR
  2. Multinationals are the biggest CSR sinners
  3. Multinationals are the biggest CSR saviours
  4. Developing countries are anti-multinational
  5. CSR is the same the world over
  6. Developed countries lead on CSR
  7. Codes can ensure CSR …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_csr_myths_wvisser.pdf”]Pdf[/button] CSR Myths (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/business-frontiers”]Page[/button] Business Frontiers (book)

Cite this article

Visser, W. (2008) CSR Drivers: The Forces Shaping Corporate Sustainability and Responsibility, CSR International Inspiration Series, No. 3.

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CSR Drivers

CSR Drivers:

The Forces Shaping Corporate Sustainability and Responsibility

Article by Wayne Visser

In doing research for my chapter CSR in Developing Countries, published in The Oxford Handbook of CSR, I identified 10 drivers for Corporate Sustainability and Responsibility (CSR), which I summarise below.

National (or internal) drivers refer to pressures from within the country and include:

  • Cultural tradition
  • Political reform
  • Socio-economic priorities
  • Governance gaps
  • Crisis response
  • Market access

International (or external) drivers tend to have a global origin and include:

  • International standardization
  • Investment incentives
  • Stakeholder activism
  • Supply chain …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_csr_drivers_wvisser.pdf”]Pdf[/button] CSR Drivers (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-world-guide-to-csr”]Link[/button] The World Guide to CSR (book)

Cite this article

Visser, W. (2008) CSR Drivers: The Forces Shaping Corporate Sustainability and Responsibility, CSR International Inspiration Series, No. 3.

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CSR Change Agents

CSR Change Agents:

Experts, Facilitators, Catalysts and Activists

Article by Wayne Visser

In research conducted for my PhD on CSR, I identified four types of Corporate Sustainability and Responsibility (CSR) change agents: Experts, Facilitators, Catalysts and Activists.

Each type represents a constellation of attributes. It is expected that any individual CSR change agent will embody elements of all of these types, but that the relative influence of each type will differ per individual. Hence, the dominant type can be thought of as a centre of gravity for each CSR change agent’s work, i.e. the mode of operating in which they feel most comfortable, fulfilled or satisfied …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_csr_change_agents_wvisser.pdf”]Pdf[/button] CSR Change Agents (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Link[/button] The Age of Responsibility (book)

Cite this article

Visser, W. (2008) CSR Change Agents: Experts, Facilitators, Catalysts and Activists, CSR International Inspiration Series, No. 2.

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CSR 2.0: The New Era

CSR 2.0:

The New Era of Corporate Sustainability and Responsibility

Article by Wayne Visser

The field of what is variously known as CSR, sustainability, corporate citizenship and business ethics is ushering in a new era in the relationship between business and society.

Simply put, we are shifting from the old concept of CSR – the classic notion of “Corporate Social Responsibility”, which I call CSR 1.0 – to a new, integrated conception – CSR 2.0, which can be more accurately labelled “Corporate Sustainability and Responsibility”.

The allusion to Web 1.0 and Web 2.0 is no coincidence. The transformation of the internet through the emergence of social media networks, user-generated content and open source approaches is a fitting metaphor for the changes business is experiencing as it begins to redefine its role in society. Let’s look at some of the similarities …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_csr_2_0_wvisser.pdf”]Pdf[/button] CSR 2.0: The New Era (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Page[/button] The Age of Responsibility (book)

Cite this article

Visser, W. (2008) CSR 2.0: The New Era of Corporate Sustainability and Responsibility, CSR International Inspiration Series, No. 1.

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CSR Change Agency

CSR Change Agency:

Making a Difference

Paper by Wayne Visser

In the face of unprecedented global challenges like financial market instability, persistent poverty and climate change, can individuals make a difference? This article looks at what motivates people to devote their time and energies to addressing social, environmental and ethical issues.

In particular, it shows how corporate sustainability and responsibility (CSR) can provide a powerful way to address what I called in a previous article for Ethical Corporation (‘Five corporate sustainability challenges that remain unmet’, EC 31, July 2004), the ‘existential gap’, i.e. the lack of a deeper sense of personal meaning and job satisfaction felt by many employees today.

A survey a few years ago by the London PR agency, Fish Can Sing, already hinted at the extent of the problem. They found that 66 per cent all 18-35 year-olds are unhappy at work, and the proportion rises to 83 per cent among 30-35 year-olds. According to their results, one in 15 has already quit the rat race and 45 per cent are seriously contemplating a career change.

They labelled this group of people ‘TIREDs’ – or Thirty-something Independent Radical Educated Drop-outs. In analysing this market segment, they discovered that these otherwise highly successful and motivated professionals were lacking something in their corporate life. This they called the ‘LDDR factor’ – they wanted Less Demand (i.e. less work-related stress, shorter working hours) and Deeper Reward (i.e. more job satisfaction, higher quality of life).

What‟s more, this existential crisis doesn’t appear to be confined either to the thirty-something age group, nor to the UK. According to the Worldwatch Institute, about a third of Americans report being ‘very happy, the same share as in 1957, when Americans were only half as wealthy. And in Japan, there is a word for ‘death from overwork’ (karoshi).

In fact, the industrialised world in general fares much worse than expected on some measures of wellbeing. For example, in the New Economics Foundation’s 2006 Happy Planet Index, which measures the relative efficiency with which nations convert the planet’s natural resources into long and happy lives for their citizens, Italy is 66th, Germany 81st, Japan 95th, the UK comes 108th, Canada 111th, France 129th, United States 150th and Russia 172nd.

So what is going on here? Victor Frankl, author of Man’s Search for Meaning and a personal survivor of four Nazi concentration camps, suggests that our Western pursuit of economic growth may be to blame: ‘Consider today’s society,’ he says. ‘It gratifies and satisfies virtually every need – except for one, the need for meaning. This spreading meaning vacuum is especially evident in affluent industrial countries. People have the means for living, but not the meanings.’

Management guru, Charles Handy, puts it another way: ‘We seem to be saying that life is about economics, that money is the measure of things. My hunch is that most of us don’t believe any of this, and that it won’t work, but we are trapped in our own rhetoric and have, as yet, nothing else to offer, not even a different way to talk about it’ …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/05/paper_csr_change_agency_wvisser.pdf”]Pdf[/button] CSR Change Agency (paper)

Related pages

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/making-a-difference”]Page[/button] Making a Difference (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2008) CSR Change Agency: Making a Difference, CSR International Paper Series, No. 1.

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A Typology of Meaning

A Typology of Meaning

Chapter by Wayne Visser

Extract from Making a Difference

Chapter Objectives

  1. To define what is meant by “typology of meaning”;
  2. To introduce a typology of meaning for sustainability managers, including its four proposed types and key features;
  3. To use the interview data to illustrate the applicability and workings of the typology; and
  4. To conclude with a summary of the possible management implications of the typology of meaning for sustainability managers.

For the purposes of my research, “typology of meaning” refers to the classification of typical sources of meaning derived by sustainability managers in their work into four types, each associated with distinctive roles within the organisation.

Introducing the Typology

The typology grew out of a realisation that four of the six sources of meaning in the work of sustainability managers were strongly related to organisational roles. The typology  was included in the Sustainability Managers Research Model (Figure 4.1) that was presented to participants in the Phase 3 follow up interviews and received positive feedback. This section will introduce the four types that I identified, as well as the dynamics of the model.

The Four Types

We can begin by identifying the four types: Expert, Facilitator, Catalyst and Activist. Each type represents a constellation of meaning. It is expected that any individual sustainability manager will embody elements of all of these types, but that the relative influence of each category will differ per individual. Hence, the dominant type can be thought of as a centre of gravity for meaning in the sustainability managers’ work, i.e. the mode of operating in which they feel most comfortable, fulfilled or satisfied.

We can visually represent the idea that people derive meaning from a variety of sources by showing the types as boxes in four quadrants. The relative size of the shaded boxes simply indicates how much meaning the individual derives from each type. Hence, in the case depicted, the individual is perfectly balanced, showing equal preference for each of the types.

An Expert derives relatively more meaning from the constellation of characteristics associated with this type.

There is considerable overlap between the Expert type and specialist input as a source of meaning in work (Chapter 6). Therefore, rather than repeat the illustrative quotations from the interviews in full, Table 8.1 presents typical statements and phrases indicative of Expert type sustainability managers.

These quotes illustrate some of the themes that characterise the way Experts find their meaning, namely by engaging with projects or systems, giving expert input, focusing on technical excellence, seeking uniqueness through specialisation, and pride in problem solving abilities.

Characteristics of the Expert

  • Aligned to specialist input as a source of meaning;
  • Concerned mainly with the individual level;
  • Focuses on personal development;
  • Derives satisfaction from delivering quality through their work;
  • Skills are mainly technical in nature;
  • Emphasise specialist knowledge; and
  • The legacy they wish to leave behind is successful work projects …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/03/book_mad_chap8_typology_of_meaning.pdf”]Pdf[/button] A Typology of Meaning (chapter)

Related pages

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.controlatest1.co.uk/waynevisser/making-a-difference/”]Page[/button] Making a Difference (book)

Cite this chapter

Visser, W. (2008) A Typology of Meaning, In Making a Difference: Purpose-Inspired Leadership for Corporate Sustainability and Responsibility, Saarbrücken: VDM, 218-237.

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