Author: waynevisser

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Ukraine 2010 Notes

27 April 2010

My visit to Kiev, Ukraine, to deliver a talk at the IV International CSR Conference was worthwhile, but far too fleeting. From the brief night-tour I had, I can see that it is a beautiful city, with lots of fascinating architecture and history. The Kiev equivalent of the Statue of Liberty, which stands 8 metres higher than it’s American counterpart, is a case in point.

While here, my favourite books of all time – Possession, Time Traveller’s Wife and Bridge Across Forever – have been wrested from top spot by the epic, gritty, poetic, Bombay-based biography that is Shantaram. It is at once compelling and disturbing, beautiful and ghastly, insightful and confusing. It blurs the lines between good and evil, between love and tragedy, between life and death.

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India 2010 Notes

17 April 2010

Now, after a few days back in Kuala Lumpur to pick up my India visa and an overnight stop in Singapore, I am on my way to India, a place I have dreamed of visiting for many years. Much like the Far East, so many of my philosophical and spiritual influences originate here that it feels like a soul homecoming of sorts (although culturally, these countries are very foreign and unfamiliar). It will essentially be a working trip, as my two weeks are packed with talks and workshops (in Mumbai, Raipur, Delhi, Chennai and Pune), but sometimes that is the most authentic way to get to know a country.

21 April 2010

My first few days in India have been all work and no play, but rewarding nevertheless. The evening that I arrived in Mumbai, I interviewed the founder and researcher at Karmayog, an organisation which runs an information and sharing portal for NGOs and citizens, including the ability to report corruption. It also runs a CSR Rating of the top 500 companies in India.

The following day, I travelled to Raipur to deliver a talk on the Future of CSR, hosted by the Confederation of Indian Industry (CII). The flight back to Mumbai was via Bhopal, which felt somehow significant, given my work and the number of times I have used the 1984 Bhopal disaster as a case in my talks and writing.

Yesterday, in Delhi, I did a workshop on CSR Around the World, hosted by the national power supplier (NTPC). Several power cuts during my stay at their guest house seemed ironic, but just highlights the scale of the challenges India faces. Today, I do a workshop on CSR, Marketing and PR, hosted by NASSCOM.

My impressions of India so far are still in flux. On the one hand, I didn’t get the ‘assault on my senses’ that I had expected, other than the heat – it has been 43 Celsius during the day and 30 at night, the highest April temperatures in 52 years. Poverty is everywhere in evidence, but is not as overwhelming or pervasive as I had expected. Perhaps I am just accustomed to slums and scenes of hand-to-mouth existence, having grown up in South Africa and travelled extensively in developing countries.

What is more notable is the traffic. Not only are the roads swarming with cows, bicycles, bull carts, rickshaws, auto-rickshaws, taxis, cars, buses and trucks, but there appear to be no rules of the road, other than ‘take the gap’. Traffic lanes, stop signs and traffic lights have no meaning. Hooting is constant. Many cars and trucks even have ‘Horn .. ok .. please’ painted on their bumpers, seemingly encouraging hooting in the interests of safety. Somehow, this lack of rules makes drivers more alert and aware, so in a chaotic way, it works.

Cutting through the dust and (in Delhi) the smog are iridescent colours – of the women’s saris, the brightly painted trucks and the temples, shrines, gods and goddesses. I find this fascinating, that the hottest, driest and often poorest places in the world are also the most colourful. Perhaps it is compensation for a harsh and bland environment, or perhaps it is simply the richness of indigenous cultures.

There is also a real sense of diversity and dynamism among the people here – constantly busy and bustling, wheeling and dealing, in animated discussion, struggling to make themselves seen and heard amidst the crowd, manoeuvring, manipulating, engaged in the cut and thrust of survival. What is also different is that people and animals mix and move freely together, on the streets and pavements, through waste dumps and in markets. It is a moving morass of life that is unmanageable and incredible.

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Cambodia 2010 Notes

17 April 2010

Last Saturday, I headed to Cambodia with my mom and dad. Siem Reap is a bustling town, totally geared for the tourist trade, but without having lost its agricultural and cultural roots. I felt very relaxed among the people, dusty roads, scooters and market stalls. Our visit to the various Angkor Wat temples was fascinating. They are just as one imagines jungle temple ruins should be.

We had a very informative guide, who was very patient with our endless picture taking and videoing. My favourites were the two temples that were returning to nature, with trees growing throughout the crumbling complexes and roots clinging to the remaining walls. We also had a hot hike through the jungle to an area where a rocky river bed had been carved.

The only pity, for both Thailand and Cambodia, was that we were too early for the rainy season. As a result, the temperatures were scorching (over 35 or 40 degrees most days and over 25 most nights), the landscape was not very green, the rice paddies were still dust bowls and the waterfalls were hardly more than trickles. Despite this, it was an incredible 2 weeks or so, with many amazing sights and rich experiences.

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Thailand 2010 Notes

05 April 2010

Arrived in Koi Samui, after a few days in Bangkok, spent with my parents. We took in the usual sights – a visit to the Grand Palace, a canal boat ride, a tour to the floating markets, a trip into the city to buy dad a new camcorder with digital hard drive and a ride on a tuk-tuk.

The most interesting part for me was that our hotel was right in the heart of the red-shirts protest zone. That made it a very noisy 36 hours, with constant sloganeering and speechifying over the load speakers set up about 250 metres from the hotel (including throughout the night). I didn’t really mind. The protests were all peaceful (at that stage) and it was interesting having such a close-up window on a rising social resistance movement.

My 3 hour speech on Friday – hosted at the Thailand Stock Exchange, with sponsorship and support from Thai Health Promotion Fund and NGO Business Partnership – seemed to go down well. Certainly, it was an honour to be the expert guest, with over 150 participants. I also took my parents to the Cabbages and Condoms restaurant, a social enterprise to promote awareness on safe sex and HIV/AIDS with décor made from condoms and pills.

17 April 2010

I haven’t written since arriving at Koh Samui. On the Tuesday before my sister’s wedding, both sets of families and friends had a day of adventures together, travelling by boat from Koh Samui to various islands for snorkelling, kayaking, and hiking to an enclosed lagoon (where they filmed The Beach, I think). The snorkelling along a small coral reef was amazing; definitely something I’d like to do more of, or even scuba diving. Mom, Dad and I also spent a day exploring some of the Buddhist and Hindu temples, including a giant gold statues of Buddha and a 12-armed goddess.

The bachelor party the night before the wedding was lots of fun. After dinner, we headed to the part of the island where all the night-life happens. The open-air, circular bars were quite an eye opener, with girls serving drinks, playing games (like Jenga) with customers and pole dancing (fully clothed), all while trying to entice clients into buying more than just a drink. Very bizarre.

The wedding itself in Koh Samui was really lovely – an idyllic setting, beautiful floral arrangements, thoughtful words of love in the ceremony and grand finale with an elephant ride for the bride and groom. The setting meant that everyone was fairly relaxed; I even wore my crocs! The size of the wedding also meant that it was quite intimate. My sister looked absolutely stunning and it all went off wonderfully.

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The Rise and Fall of CSR

The Rise and Fall of CSR:

Three Curses of CSR 1.0 and Five Principles of CSR 2.0

Article by Wayne Visser

Despite its seemingly impressive steady march of progress in the past decades, CSR has failed. Furthermore, we are witnessing the demise of CSR, which will continue until its natural death, unless it is reborn and rejuvenated.

CSR has undoubtedly had many positive impacts, for communities and the environment. Yet, its success or failure should be judged in the context of the total impacts of business on society and the planet. Viewed this way, on virtually every measure of social, ecological and ethical performance we have available, the negative impacts of business have been an unmitigated disaster, which CSR has completely failed to avert or even substantially moderate.

Why has CSR failed so spectacularly to address the very issues it claims to be most concerned about? This comes down to three factors – the Triple Curse of Modern CSR, if you like:

  1. Incremental CSR
  2. Peripheral CSR
  3. Uneconomic CSR

To get beyond these curses, we need a revolution that will, if successful, change the way we talk about and practice CSR and, ultimately, the way we do business. I call this new approach, CSR 2.0, where CSR stands for Corporate Sustainability and Responsibility. There are five principles that make up the DNA of CSR 2.0:

  1. Creativity
  2. Scalability
  3. Responsiveness
  4. Glocality
  5. Circularity

Making a positive contribution to society is the essence of CSR 2.0  …

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/inspiration_rise_fall_csr_wvisser.pdf”]Pdf[/button] The Rise and Fall of CSR (article)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Page[/button] The Age of Responsibility (book)

Cite this article

Visser, W. (2010) The Rise and Fall of CSR: The Three Curses of CSR 1.0 and the Five Principles of CSR 2.0, CSR International Inspiration Series, No. 7.

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CSR 2.0: Beyond the Age of Greed

CSR 2.0:

Beyond the Age of Greed

Chapter by Wayne Visser

Extract from Reframing Corporate Social Responsibility

Quotes

The point is, ladies and gentleman, that greed, for lack of a better word, is good. Greed is right, greed works. Greed clarifies, cuts through, and captures the essence of the evolutionary spirit. Greed, in all of its forms; greed for life, for money, for love, for knowledge has marked the upward surge of mankind. – Gordon Gekko, Wall Street (the movie)

Responsibility is literally what it says – our ability to respond. To be responsible is to be proactive in the world, to be sensitive to the interconnections, and to be willing to do something constructive as a way of giving back. Responsibility is the footprints we leave in the sand, the mark of our passage. What tracks will you leave? -Wayne Visser, Business Frontiers (the book)

Abstract

The 1987 movie Wall Street and our recent global financial crisis (GFC), despite one being fictional and the other painfully real, tell a common story. Over the past few decades, we have been living through an Age of Greed, characterised by a colossal failure of corporate responsibility and corruption of individual morality. This Crisis of Responsibility has had catastrophic consequences for the global economy, bankrupting whole economies (like Iceland) and wreaking havoc with the lives of ordinary citizens around the world, many of whom are now without a job and without a roof over their heads.

In this chapter, I want to explore the ways in which the GFC represents a multi-level failure of responsibility – from the individual and corporate level to the finance sector and entire capitalist system. I will also examine the impact of the GFC on what is traditionally viewed as corporate social responsibility (CSR). To conclude, I will set out my conviction

that unless CSR itself is fundamentally transformed, into CSR 2.0, it will do nothing to prevent an equally (if not more) devastating Crisis of Responsibility from recurring in future.

The Age of Greed

Gordon Gekko’s words, although spoken by a fictitious character of Oliver Stone’s imagination, captures the spirit of a very real age: the Age of Greed. This was an age that, in my view, began when the first financial derivatives were traded on the Chicago Mercantile Exchange in 1972 and ended (we hope) with Lehman’s collapse in 2008. It was a time when ‘greed is good’ and ‘bigger is better’ were the dual-mottos that seemed to underpin the American Dream. The invisible hand of the market went unquestioned. Incentives – like Wall Street profits and traders’ bonuses – were perverse, leading not only to unbelievable wealth in the hands of a few speculators, but ultimately to global financial catastrophe.

The story of Gordon Gekko (and his modern day real-life equivalents like Richard Fuld, the captain of the titanic Lehmans before it hit the iceberg) gets to the heart of the nature of greed …

Continue reading

[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/chapter_wvisser_age_responsibility.pdf”]Pdf[/button] CSR 2.0: Beyond the Age of Greed (chapter)

Related pages

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Page[/button] The Age of Responsibility (book)

Cite this chapter

Visser, W. (2010) CSR 2.0: From the Age of Greed to the Age of Responsibility, In W. Sun, et al. (eds.), Reframing Corporate Social Responsibility: Lessons from the Global Financial Crisis. Bingley: Emerald.

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Malaysia 2010 Notes

29 March 2010

My first emotion, on stepping out into the baking heat of Kuala Lumpur (KL), was relief. I was back in a developing country (albeit a fairly prosperous one), with all that implies. For me, it is like the difference between classical music (Europe, or Singapore), pop (USA) and jazz (the Third World). I like all three styles, but jazz countries are where I feel most relaxed, most soulful.

I am staying at Tune Hotel, downtown KL. This is part of the low cost airline group, Air Asia, and in some ways it shows. Any luxuries (like a bathroom towel, toiletries, air conditioning and wireless) cost extra. Also (a new first for me) there are billboard adverts inside the room: McDonald’s above the bed and Maggie (noodles) in the bathroom. However, it is clean and rather spacious (even a separate toilet and shower!).

My first week here has been more work than play – what with my Indian visa application, La Trobe University assignments and exams to mark, a Journal of Business Ethics paper to review and a backlog of Cambridge interviews to analyse, not to mention preparing for tomorrow’s Future of CSR workshop. The Starbucks across the road has become my virtual office (caffeine + aircon + free wireless internet = happiness in KL :).

I have had a few excursions beyond the hotel and “office”. On Monday, Nabil Muruga (my host) treated me to a Malaysian-Indian style lunch (deliciously spicy) and on Thursday Sanjukta Choudhury Kaul took me out for an “uptown” dinner. She is an amazing person. Despite losing most of her hearing during pregnancy, she is full of energy for life, and is now working on a PhD on CSR and disabilities.

I had a chance to meet and interview Puvan, Chief Sustainability Officer at Sime Darby (I had met him briefly at the EU conference in Singapore). With the Greenpeace Nestle/Kit-Kat story having just hit the headlines, and with Sime Darby supplying nearly 10% of the world’s palm oil, it was an interesting time to speak with him. I also met and interviewed Tan Lin Lah, Executive Director of the UN Global Compact for Malaysia, and had a drink with some of the members.

Saturday was a tourist day, so I headed for the Petronas Twin Towers (88 storeys and still the highest building duo in the world), walked around the park (discovered a beautiful whale sculpture), then got on the hop-on-hop-off tourist bus. The panoramic view 250 metres up, from the KL Tower viewing deck, reveals extensive green space among the gleaming spires and sprawling asphalt. On the tour, I heard about Malaysia’s long trading history in tin, rubber and now palm oil.

Over the weekend, I watched two movies – the quirky Chinese film, Just Another Pandora’s Box, and the melodrama, Remember Me. With no TV in the hotel, perhaps I am suffering from audiovisual deprivation :). I also discovered Malaysia’s love (or is it obsession?) with shopping. Ten storey shopping malls are the new cathedrals to modernisation, and this gorging consumerism seems to have most of Asia in its grip. Perhaps an inevitable consequence of rapid economic development and Westernisation. And who are we to judge?

Today, I did a 30 minute radio intervciew with the gorgeous Freda Liu on BFM (The Business Station) and tomorrow I run the workshop. I hope my voice holds out. I’m still battling a throat infection. I’m sure the fluctuations of hot weather and cold aircon haven’t helped. With the Heat Index (comining temperature and humidity) reaching into the 40s (Celsius) some days, and night temperatures of around 25 degrees, aircon buildings serve as a welcome respite. The afternoon tropical storms with lashings of rain are also a glorious relief, recharging all the heat-doped senses.

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Singapore 2010 Notes

20 March 2010

It is raining steadily, as I sit overlooking the Singapore River, with my hot tea and curly fries. Not exactly sightseeing weather, but as it is not cold, I am content enough. It’s only a bit of water after all. Besides, having nearly lost my voice through a throat infection and a bit of a cold coming on, I’m not bouncing off the walls. It seems a good time to reflect on my few days here, before I make my way to Malaysia tomorrow.

Apart from the balmy weather, there’s a lot to like about Singapore. It is organised without feeling over-policed (despite the joke that it is a fine city – for everything, there is a fine). Everything works, and the people are friendly. Because of the mix of cultures and the cornucopia of shopping malls, there is a very cosmopolitan feel about the place. And yet, it is not all neon lights and concrete; there are plenty of green spaces and cultural sites to visit.

After arriving on Monday night, I had a ‘rest day’ and took a city tour. My favourite part was the story of how the merlion represents Singapore’s past as a fishing village – hence the mermaid’s tail – and the future, a lion representing power and progress. Singapore literally means ‘lion city’ and has 5 colossus merlion statues in the city. Another memory I will take away is walking along a busy boulevard (Orchard Road), just when the sun was setting and the trees roaring with the deafening sound of birds roosting for the night.

The botanical gardens, which I only visited briefly, are extensive and beautiful. I was hoping to see the Singapore Symphony Orchestra playing there tonight in an open air amphitheatre, but they are playing in another public venue. I might still go to listen, depending on how the weather holds up. Meanwhile, I will head down the Singapore River towards the waterfront. I have heard there are some sculptures in the area.

The food is, as one would expect, a fabulous mix of Asian cuisine. I had a particularly delicious dinner on Thursday evening at Tambuah Mas, an Indonesian restaurant. I was also spoiled with a dinner at the top of the 64 story Republic Plaza Tower, hosted by the EU ambassador to Singapore. Besides the food, a trip to the Singapore Art Museum was more weird than wonderful, but it was interesting to see several exhibitions making political statements against oppression in countries like Indonesia.

My work in Singapore has been quite good, despite being unpaid. On Wednesday I gave a 2 hour talk on The Future of CSR hosted by the Singapore Compact for CSR and had about 80 people in attendance, and there were about 250 people at the EU conference on CSR, where I gave the concluding talk. My accommodation – the YMCA Orchard Road – has also been a pleasant surprise: far more hotel than hostel. Unlike in my Melbourne pad, the toilet was not actually in the shower cubical! 🙂

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Australia 2010 Notes

14 February 2010

Well, I’ve been in Melbourne a couple of days now – finally over the jetlag. The flight from London via Hong Kong is a bit of a marathon, and with an 11 hour time difference, it’s not surprising my body clock was confused.

I am staying in a student complex, about 30 minutes outside the city, and about 15 minutes from the La Trobe campus. It’s a matchbox size single room with a bed, sink and toilet/shower (the toilet is actually inthe shower cubicle!). What more does a guy need?

I’ve had two short trips into the city. First, on Thursday, I visited Leeora Black, Director of ACCSR, and took a lovely stroll through the Royal Botanical Gardens. There’s some great, funky architecture down town. Friday was just a quick trip in to apply for a passport renewal.

Friday to Sunday, I was teaching at La Trobe Graduate School of Management – the first half of a 6 day module on Business in Society, as part of a Masters in Responsible Business. They are a great bunch of students – a mixture of managers, local government officials and academics.

The La Trobe campus is vast, with large expanses of green space. I keep seeing “beware of the kangaroo” signs, but I haven’t seen any yet (maybe they can’t read?). There is a nature reserve right next to the campus, which I look forward to visiting.

Today, I head off to Sydney for a couple of days, where I will be teaching a 1-day workshop for the University of New South Wales on “Creating Change through Social Responsibility”. I should have a day or so to be a city tourist as well, before heading back to Melbourne.

I’ll be staying in Bondi with Samantha Graham, an old friend who studied with me at the Centre for Human Ecology in Edinburgh about 15 years ago. She is now a mum & sustainability educator at Stormlight Consulting. It’s great how these connections live on over time and space.

18 February 2010

This week, I flew to Sydney to deliver a workshop on “Creating Change through Social Responsibility” for the University of New South Wales’ Centre for Social Impact. I also gave a talk on “The Future of CSR” at a CSR Sydney evening event, kindly hosted by David Morrisey.

I was fortunate enough to be given a place to crash for 3 nights by Samantha Graham, a colleague from my days at the Centre for Human Ecology in Edinburgh, where we both did our Masters. Both Sam and her partner, John Talbott, also lived at the Findhorn Community for many years.

Findhorn is an ecovillage in the north of Scotland, which I visited twice (in 1994 and 1995). It was a source of great inspiration, as an example of living in harmony with nature and with an intentional spiritual purpose. Like so many others, I first heard about it through Paul Hawken’s book, The Magic of Findhorn – the same Hawken who wrote subsequent classics that have been equally leading-edge, like The Ecology of Commerce, Natural Capitalism and Blessed Unrest.

As it happens, Sam & John’s flat overlooks Bondi Beach, so I was treated not only to their wonderful hospitality, but also spectacular views across the bay.

On my “tourist day”, I visited the New South Wales Art Gallery, where I was most taken with the Aboriginal art painted on flattened bark. There is also a fantastic sculpture outside, comprised of two 20 ft matches – one burned and the other not. Apparently, it is a commentary by the artist of the transience of life.

I also walked around Darling Harbour and took the ferry to Manly, which allows great views of Sydney Harbour Bridge and the Opera House. All in all, my impressions of Sydney (which has strong echoes of Cape Town for me) is of a city where they have got the work-play balance just about right.

This laid back lifestyle (which Sam captured in a nutshell as “too much sun”) is probably also why Australia has been so slow to take issues like climate change seriously (despite years of drought), but that’s the subject of another blog.

06 March 2010

This past week, I have been sampling the best of Melbourne – from art to football, academia to social enterprise. Last Saturday, Bob Kochen too me to an Aussie rules football match (St Kilda v Sydney). It was surprisingly easy to get the hang of, and great fun to watch, made more exciting because it was a close match – the Saints won by a single point.

Still on the sporting theme, I went to see the movie, Invictus. It brought back some strong memories, as I thought back to that tense and magical time in South Africa’s history. I was in Johannesburg at the time and apprehension and ecstasy were palpable. I found the first half of the movie – which gives some insight into Mandela’s mind – more captivating than the rugby-dominated second half.

On Sunday, Leeora Black and Bob Kochen took me out to the Dandenongs (a mountainous area on the outskirts of Melbourne), to visit the William Ricketts Sanctuary. As a self-confessed sculptophile, I thought I’d died and gone to heaven. The clay sculptures of aboriginal people emerging from rocks and trees in the forest are breathtakingly beautiful. It was also interesting to learn how Ricketts’ art was inspired by a deeply spiritual eco-animistic philosophy.

As if I hadn’t been spoiled enough, yesterday Kate Hardiman went with me to a Ron Meuck exhibition at the National Gallery of Victoria. Mueck is a super-realist sculptor who messes with your mind by changing the scale of his (mostly human) pieces. Hence, a giant (maybe 20 foot) newborn baby and a miniature (2 foot) old woman in the foetal position. Really fascinating!

It hasn’t been all play and no work. On Friday, I gave a presentation at an event on responsible business organised by Victoria University, sharing the platform with Colin Higgins (Vic U), Neil Birtchnell (Transfield Services) and John Prince (Social Compass). Colin then took me to meet Shanaka Fernando, founder of the social enterprise Melbourne restaurant chain, Lentil As Anything (I will blog separately about Shanaka).

Apart from the delights of Melbourne’s sights and citizens, I also experienced all four of its seasons yesterday – from sunny blue skies to a freak hail storm in the space of a few hours. I ended up spending a wonderful afternoon in St Kilda, then wondering back in the rain through the memorial park and along the Yarra river.

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CSR 2.0: Evolution and Revolution

CSR 2.0:

Evolution and Revolution

Chapter by Wayne Visser

Extract from Responsible Business

The Rise and Fall of CSR

Corporate social responsibility (CSR) has been debated and practiced in one form or another for more than 4,000 years. For example, the ancient Vedic and Sutra texts of Hinduism and the Jatakas of Buddhism include ethical admonitions on usury (the charging of excessive interest) and Islam has long advocated Zakat, or a wealth taxi.

The modern concept of CSR can be more clearly traced to the mid-to-late 1800s, with industrialists like John H. Patterson of National Cash Register seeding the industrial welfare movement and philanthropists like John D. Rockerfeller setting a charitable precedent that we see echoed more than a hundred years later with the likes of Bill Gatesii.

Despite these early variations, CSR only entered the popular lexicon in the 1950s with R. Bowen’s landmark book, Social Responsibilities of the Businessmaniii. The concept was challenged and strengthened in the 1960s with the birth of the environmental movement, following Rachel Carson’s critique of the chemicals industry in Silent Springiv, and the consumer movement off the back of Ralph Nader’s social activism, most famously over General Motors’s safety recordv.

The 1970s saw the first widely accepted definition of CSR emerge – Archie Carroll’s 4-part concept of economic, legal, ethical and philanthropic responsibilities, later depicted as a CSR pyramidvi – as well as the first CSR code, the Sullivan Principles. The 1980s brought the application of quality management to occupational health and safety and the introduction of CSR codes like Responsible Care.

In the 1990s, CSR was institutionalised with standards like ISO 14001 and SA 8000, guidelines like GRI and corporate governance codes like Cadbury and King. The 21st century has been mostly more of the same, spawning a plethora of CSR guidelines, codes and standards (there are more than 100 listed in The A to Z of Corporate Social Responsibility), with industry sector and climate change variations on the theme.

Why is all this potted history of CSR important in a discussion about the future? Well, first, it is to realise that CSR is a dynamic movement that has been evolving over decades, if not centuries. But second, and perhaps more importantly, it is to acknowledge that, despite this seemingly impressive steady march of progress, CSR has failed. Furthermore, we are witnessing the decline of CSR, which will continue until its natural death, unless it is reborn and rejuvenated.

That is a bold claim, so it deserves substantiation. CSR has undoubtedly had many positive impacts, for communities and the environment. Yet, its success or failure should be judged in the context of the total impacts of business on society and the planet. Viewed this way, on virtually every measure of social, ecological and ethical performance we have available, the negative impacts of business have been an unmitigated disaster, which CSR has completely failed to avert or even substantially moderate.

A few facts will suffice to make the point …

Continue reading

[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2012/04/chapter_wvisser_csr_2_0.pdf”]Pdf[/button] CSR 2.0: Evolution and Revolution (chapter)

Related pages

[button size=”small” color=”blue” style=”info” new_window=”false” link=”http://www.waynevisser.com/books/the-age-of-responsibility”]Page[/button] The Age of Responsibility (book)

Cite this chapter

Visser, W. (2010) CSR 2.0: The Evolution and Revolution of Corporate Social Responsibility, In M. Pohl & N. Tolhurst (eds.), Responsible Business: How to Manage a CSR Strategy Successfully. Wiley.

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