Systems Change Requires Multiple Agents and Dynamics

Systems change requires multiple agents and dynamics

Article by Wayne Visser

Part of the Unlocking Change series for The Guardian.

If Shakespeare was right that “all the world’s a stage”, then consider this cast of characters: Svante Arrhenius, Al Gore, Franny Armstrong, Inez Fung, Mercedes Bustamante and Colin Beavan. Now imagine the stage is set with a few props – the IPCC (Intergovernmental Panel on Climate Change), the EU Emissions Trading Scheme (EU ETS) and the Copenhagen Accord. Finally, weave in some plot twists, such as Hurricane Katrina, Chinese solar subsidies and Fukushima.

We now have all the ingredients for an intriguing play about climate change – or, to be more precise, a story about how whole systems change happens.

Let’s begin with the individuals. Each represents a different type of person that is needed for societal change to be effective. Svante Arrhenius, the Swedish scientist who discovered the greenhouse effect in 1896 and linked it to fossil fuels, is typical of what we might call a genius heretic, someone who changes our paradigm, the way we see the world.

Al Gore, former US vice president and star of An Inconvenient Truth, might be regarded as an iconic leader, someone who uses charisma to communicate ideas and persuade us to change. Franny Armstrong, on the other hand, with her documentaries like McLibel and The Age of Stupid, as well as her 10:10 climate campaign, is more like a freedom fighter.

So here we have three cast members and three different kinds of change agency – paradigmatic, charismatic and activist. Each individual is fairly high profile and offers the possibility of bringing about relatively rapid transformation, using ideas, persuasion and action. So how are next three individuals different?

Ines Fung is a professor of atmospheric science at the University of California, Berkley, who has been working on climate change ever since she won the MIT Rossby Award for outstanding thesis of the year in 1971. She is what we could call a systematic scientist, patiently and persistently studying how things fit together.

Mercedes Bustamante is a director in the Ministry of Science, Technology and Innovation in Brazil and coordinator lead author of the 5th IPCC Assessment report on mitigation. Her work is all about finding leverage points to change behaviour in society – and especially in agriculture and forestry – so that we can prevent dangerous climate change.

Colin Beavan is neither scientist nor politician. However, he does do experiments. He is most well known for No Impact Man, a documentary account of his attempt to live in New York City for one year with as close to zero environmental impact as possible.

Again, we have three individuals, all advocating different pathways to change – what I call Cartesian, Newtonian and Gandhian strategies. They are typically not high profile people and the process of change is much slower, but they form essential spokes in the wheel of systems change.

Now what of our props and plots? The IPCC also represents a relatively gradual change strategy, but operates at a collective level using the principle of consensus. The EU ETS uses a different mechanism, creating price signals as incentives for behaviour change.

Meanwhile, the 2009 Copenhagen Accord, while disappointing to many, may still turn out to be the tipping point when all the world’s major nations – including developed, emerging and developing countries – finally agreed that deep cuts in global emissions are needed to avoid catastrophic climate change.

These three types of change – consensual, incentivised and pivotal – are slow societal processes that help to build the momentum towards more dramatic change. Our final trio represents revolutionary change, with catastrophic events like Hurricane Katrina, combining with rapid growth trends like the way massive Chinese government subsidies have halved solar panel costs since 2010.

We also have butterfly effects, things we could not have predicted, such as Germany’s policy response to the 2011 Fukushima nuclear disaster, putting it on a fast track to renewable energy. We can call these three types of change cataclysmic, exponential and chaotic.

So, taken together, what does it mean? By recognising the multiple agents and dynamics on the wheel of systems change, we start to see how shifts occur in society. At any one time, there needs to be activity in all four change triptychs – let’s call them invention, intention, evolution and revolution – as is happening with climate change.

We know the story of climate change is far from an end. If it were a three-act play, we’re undoubtedly still in act one. It is one of the issues that has caused the most disruptive change to society in recent decades and – as the recent IPCC 5th Assessment Report confirms – it will probably get worse before it gets better.

The bottom line is that we are gambling with our climate future, but we can still spread our bets. If we want real transformation in society – by choosing a plus two degree rather than a plus six degree world – our best chance is to keep spinning the wheel of systems change.

 

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Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2013) Systems change requires multiple agents and dynamics. The Guardian, 7 October  2013.

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The Sustainability Movement Faces Extinction – What Could Save It?

The sustainability movement faces extinction – what could save it?

Article by Wayne Visser

Part of the Unlocking Change series for The Guardian.

We all want to change the world, but where to begin? A good start would be getting as far away from sustainability as possible. If you are already in its clutches, don’t despair: it’s not too late to turn around, walk away and never look back. Forget you ever heard the s word and take a vow of silence never to speak it again. Once you’ve done that, you might consider joining a tech company (infotech, biotech, cleantech – it doesn’t matter which; they will all be indistinguishable soon). I’m betting that would be a good way to kickstart your world-changing mission.

I say this after 20 years as a professional in sustainability (capital S if you’re a devotee), which I’ve discovered to be many things, but certainly not an effective strategy for change – at least, not yet. The reason is fairly simple: the essential idea of sustainability – that we must endure, perpetuate, hold on to the past and drag it into the future – is about as exciting as watching lettuce wilt under the midday sun. As Michael Braungart, co-author of Cradle to Cradle, likes to say: “sustainability is boring”.

I imagine your expressions of shock and horror, but it’s true. Sustainability has won many battles – for best-new-jargon-inventor, for most-likely-to-make-you-feel-good – but has lost the war for the hearts and minds of the people. It has pinned its colours to the mast of scarcity and survival, when most of the world is far more interested in prosperity and thriving. I’d go so far as to say that the sustainability movement has failed to understand what it means to be human.

Let me explain. As human beings, our lives are all about change – about growth and development. At best, life is about making things better. Even as a civilisation, we’re all about evolution, although we prefer to call it progress. Now, as it happens, sustainability wonks believe that they are all about Progress with a capital P. Unfortunately, the rest of the world remains unconvinced.

Sustainability is like a geeky, pimply teenager who has come to our party, turned off the music and told us that we would really be much happier if we stopped having so much darn fun! The key to having a good time, declares our party-pooper, is to practice a lot more self-restraint. All those on board the austerity train, say “Hell, yeah!” … What, no one?

Make no mistake; if we are to survive (let alone thrive), the world is going to have to change – dramatically, radically and irreversibly. The question is: how will it happen? In this “unlocking change” series for the Guardian, I’ll be digging into the nature of change and what role we play in making it happen – in our societies, our organisations and as individuals. And when change does turn our lives upside-down (as it will), how can we become more resilient?

To begin, let me plant a seminal idea, which is that change is all about connection. In other words, connectivity is the underlying catalyst for change.

We are living proof of this. The first neurons in our brains, called predecessors, are in place 31 days after fertilisation. In the early stages of a foetus’s brain development, 250,000 neurons are added every minute, and, by the time a baby is born, there are about 100bn neurons, which remain roughly constant through life. Learning only happens when synapses are formed: they connect the neurons to each other. At birth, the number of synapses per neuron is about 2,500; by age two or three, it has risen to 15,000 and some neurons later develop up to 50,000 connections each.

Hence, the dramatic changes in the early years of a child’s life – all those remarkable feats of learning and development – are due to increasing connectivity, or, as scientists like to call it, complexity. And we see this same pattern at work in society. The first computer, Charles Babbage’s analytical machine of 1837, would have had the equivalent of 675 bytes of memory. By comparison, according to Cisco, between 1984 and 2012, the internet generated 1.2 zettabytes of data – that’s 1.2 with 20 zeros after it.

The point is that scaling the number of networked relationships is at the heart of almost all change, including biological and social evolution. My contention is that, if we wish to save the sustainability movement from an ironic fate of extinction, we will have to get much smarter about change: better at riding the waves of science and technology, better at becoming intelligently connected, and better at designing change efforts that align with evolutionary dynamics.

 

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Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2013) The sustainability movement faces extinction – what could save it? The Guardian, 30 September 2013.

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Personal Reflections on Responsible Competitiveness

Personal reflections on responsible competitiveness

Article by Wayne Visser

The changing face of global competitiveness

A few years ago, I was invited to make a presentation on CSR in Brussels to the EU High Level Group (HLG), comprising 27 Member State representatives. The topic of my presentation was ‘CSR and the global financial crisis’, and it gave me a fantastic opportunity to talk with some of the people helping to shape the EU agenda. There were a number of trends that I found interesting.

The first was that, whereas formerly CSR was discussed purely as a voluntary activity by business (this was especially clear in the EU’s policy statement on CSR in 2006), there was now increasing discussion and even demand for what Susan Bird, CSR co-ordinator in the Directorate-General for Employment of the European Commission and part of the EU HLG on CSR, called ‘a more active role’, which may involve ‘conditions’ being introduced in the future, although this was all still up for debate.

A second insight was how the competitiveness agenda has changed. The first ten-year economic strategy of the European Union—the Lisbon Agenda, which ended in 2010—was all about competitiveness and paid very little attention to CSR issues. However, the 2008 European Competitiveness Report dedicated an entire chapter to CSR and countries such as Denmark were claiming that responsible, green growth was central to its international reputation and hence its competitiveness. This changing emphasis is also reflected in the new Lisbon Strategy for 2020, which has as its central goal ‘smart, sustainable and inclusive growth’.

Responsible competitiveness

One of the people who has done the most work on responsible competitiveness is Simon Zadek. In 2010, I had the pleasure of visiting him in the lakeside city of Geneva, when he was still CEO of AccountAbility. The purpose of my visit was to interview Zadekabout his book, The Civil Corporation. This formed part of a research project I was conducting for the University of Cambridge, which resulted in the publication of The Top 50 Sustainability Books.

Reflecting back on the book, which was published in 2001, and on what has changed since, Zadek pointed to the geopolitical shift towards Asia and Russia, the increasing influence of investment markets, the re-emergence of a strong state role and greater emphasis on partnerships and collaboration. I asked him what had prompted his more recent focus on responsible competitiveness. Zadek explained that it emerged largely as a response to the views of David Henderson, expressed in his book, Misguided Virtue: False Notions of Corporate Social Responsibility.

Henderson argued that corporate responsibility increased poverty, because it reduced market flexibility and added costs, whereas markets were the route to prosperity. ‘It was a rather caricatured view of everything’, claimed Zadek. ‘But the underlying point made came through to me, which was: what are the macroeconomic effects? We’ve all been concentrating on the micro side.’ Zadek began to realise that: ‘micro-level innovation would be halted if the national policy implications of advancing corporate responsibility at the micro-level would undermine national or regional competitiveness. So to understand the political economy of corporate responsibility or sustainability or citizenship required an understanding where national competitive strategies and the political dimensions of that ‘hit the road’ on this agenda.’

To illustrate what he meant, Zadek noted that: ‘the debate about a post-Kyoto deal is a debate about competitiveness. What’s going to prevent it moving on is a zero sum view without a pay-off matrix; that is, about a loss of competitiveness at both the top of the economic pyramid and mid and low levels in the pyramid.’

I pushed him to elaborate. ‘Climate change is the perfect storm’, he said. ‘It is credible systemic risk accompanied by demonstrable failure of our two primary large-scale instruments of change, namely public policy and capital market allocation. Because public policy is not reshaping markets to be forward looking at anything like the pace that’s needed, and capital markets are not recognising the value-added opportunities, or factoring them into their asset valuation methodologies. And so at that point the importance of collaboration, new models of partnerships, new ways of constructing market rules, becomes the game.’

Lessons from Singapore

I think Singapore can give further insights on responsible competitiveness, especially around the issues of water and human resources. It was only after a political crisis with Malaysia that Singapore instituted the range of measures, including leading-edge filtration and desalination technologies, that now make it not only virtually water self-sufficient, but also a leading exporter of water technologies. I did hear talk of Singapore becoming a green IT or clean-tech hub for Asia, but I think the government’s softly-softly approach will leave it far in the wake of countries such as Korea, Japan and China.

Even so, there is a lesson to be learned from Singapore. As a geographically small city-state, with a relatively high population density, the government quickly faced up to the fact that there is no ‘away’. It had to deal with its own externalities, rather than export them. Innovation was born of necessity. Poverty and pollution could not be tucked away in remote rural regions or ignored as the inevitable lot of a fringe slum society. Either the whole city prospered, or it didn’t. There was nowhere to hide poor governance.

As the Asian tigers jockeyed for position in the region and the world in the 1980s and 1990s, Singapore made strategic investments in two areas—its people (creating a highly skilled labour force) and its infrastructure (making it one of the most friendly trade and investment hubs in the world). Singapore knew that if it didn’t get these two things right, it would have no competitive advantage. Most crucially, it would lose its upwardly mobile workforce to Japan, Korea or the West, and global economic activity would divert to other parts of Asia.

Conclusion

We can all learn from this ‘spaceship earth’ (city-state) thinking of Singapore. But, for me, the jury is still out on responsible competitiveness. Unless the government and companies in India and around the world can shake off the ‘competitiveness at all costs’ mentality, it will always be a responsible business laggard, moving with the late majority; certainly not the worst, but far from the best. Somehow, India needs to answer for itself the ‘why’ question. Why is responsible business relevant, or important in India? I am betting this will inevitably lead straight to another question: how can sustainable business make India more competitive?

 

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Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2013) Personal reflections on responsible competitiveness. CSR & Competitiveness, July 2013.

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Visions of the Future

Visions of the Future:

CSR, sustainable business and capitalism in 2020

A blog by Wayne Visser

Over the last 12 weeks, I have shared examples from around the world of an approach to CSR (by which I mean Corporate Sustainability and Responsibility) in which companies seek to identify and tackle the root causes of our present unsustainability and irresponsibility, typically through innovating business models, revolutionising their processes, products and services and lobbying for progressive national and international policies.

 Forecasts for 2020

Based on this vision – and the evolution of sustainable business over the past 20 years – I have made ten forecasts for 2020. They are meant as a basis for discussion and action, rather than an attempt at predictive certainly. Hence, I am inviting you to join a dialogue about the future. Here is my opening gambit:

Forecast 1 – By 2020, we will see most large, international companies having moved through the first four types or stages of CSR (defensive, charitable, promotional and strategic) and practising, to varying degrees, transformative CSR, or CSR 2.0.

Forecast 2 – By 2020, reliance on sustainable business codes, standards and guidelines such as the UN Global Compact, ISO 14001and SA 8000, will be seen as a necessary but insufficient way to practise CSR. Instead, companies will be judged on how innovative they are in using their products and processes to tackle social and environmental problems.

Forecast 3 – By 2020, self-selecting ‘ethical consumers’ will become less relevant as a force for change. Companies—strongly encouraged by government policies and incentives—will scale up their choice-editing and cease offering ‘less ethical’ product ranges, thus allowing guilt-free shopping.

Forecast 4 – By 2020, cross-sector partnerships will be at the heart of all CSR approaches. These will increasingly be defined by business bringing its core competencies and skills (rather than just its financial resources) to the party.

Forecast 5 – By 2020, companies practising sustainable business will be expected to comply with global best-practice principles, such as those in the UN Global Compact or the Ruggie Human Rights Framework, but simultaneously demonstrate sensitivity to local issues and priorities.

Forecast 6 – By 2020, progressive companies will be required to demonstrate full life-cycle management of their products, from cradle to cradle. We will see most large companies committing to the goal of zero-waste, carbon-neutral and water-neutral production, with mandated take-back schemes for most products.

Forecast 7 – By 2020, some form of Generally Accepted Sustainability Practices (GASP) will be agreed, much like the Generally Accepted Accounting Practices (GAAP), including consensus principles, methods, approaches and rules for measuring and disclosing sustainable business. Furthermore, a set of credible CSR rating agencies will have emerged.

Forecast 8 – By 2020, many of today’s sustainable business practices will be mandatory requirements. However, CSR will remain a voluntary practice – an innovation and differentiation frontier – for those companies that are either willing and able, or pushed and prodded through non-governmental means, to go ahead of the legislation to improve quality of life around the world.

Forecast 9 – By 2020, corporate transparency will take the form of publicly available sets of mandatory disclosed social, environmental and governance data—available down to a product life-cycle impact level—as well as Web 2.0 collaborative sustainable business feedback platforms, WikiLeaks-type whistle-blowing sites and product-rating applications.

Forecast 10 – By 2020, CSR will have diversified back into its specialist disciplines and functions, leaving little or no sustainable business departments behind, yet having more specialists in particular areas (climate, biodiversity, human rights, community involvement, etc.), and more employees with knowledge of how to integrate CSR issues into their functional areas (HR, marketing, finance, etc.).

Transforming capitalism

These forecasts all suggest a transformational agenda for sustainable business, or CSR. I call this CSR 2.0, but the labels do not matter; the substance of the change matters. However, underlying these trends is an even more potent shift, which is an evolution from our winner-takes-all shareholder-driven model of capitalism to what we might call Sustainable and Responsible Capitalism, or Purpose-Inspired Capitalism.

For me, this means testing all economic activity against five principles:

  1. Productive investment – Ensuring that money is channelled towards productive investments and not into speculative trading in the casino economy, as the Co-operative Bank has demonstrated successfully.
  2. Long termism – Understanding that real wealth is created by taking a long-term perspective, including the needs of future generations, as Al Gore’s Generation Investment and Warren Buffet’s Berkshire Hathaway practice.
  3. Transparency – Embracing transparency in revenues and social and environmental impacts, in line with the Global Reporting Initiative, International Integrated Reporting Council, Carbon Disclosure Project and Extractive Industries Transparency Initiative (EITI).
  4. Full cost accounting – Internalising social and environmental costs (externalities), through taxes (e.g. on carbon and pollution) and social and environmental profit & loss accounts, such as Puma is pioneering.
  5. Social inclusion – enacting Michael Porter and Mark Kramer’s concept of creating shared value, and Stuart Hart and C.K. Prahalad’s model of serving the bottom of the pyramid (BOP) markets, as demonstrated by the BOP 2.0 Protocol.

We live in exciting times – a true period of bifurcation. We live on the cusp of the post-industrial revolution, and for the first time, we can finally glimpse what a new model of sustainable business and purpose-inspired capitalism could look like.

But as with so many things in life, the quest for a sustainable future is like a wheelbarrow. The only way we will make progress is if we pick it up and push forward. And the only way we will motivate people to join us in this effort is if they believe in what we are building.

That means having a compelling vision of the future, what I call a 5-S vision of “future fitness” in which our products, organisations, communities, cities or countries are Safe, Smart, Shared, Sustainable and Satisfying. What that means and how we get there is another quest, another book and another set of stories.

For now, we have come to end of this “Searching for Sustainable Business” series of articles, which were all extracted, summarised and adapted from my book, The Quest for Sustainable Business. I hope that they have given you a glimpse into some of the insights from my own journey to more than 65 countries over the past 20 years – and that you will be inspired to continue on your own quest.

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[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/09/blog_csrwire13_wvisser.pdf”]Pdf[/button] Visions of the Future: CSR, sustainable business and capitalism in 2020 (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2013) Visions of the Future: CSR, sustainable business and capitalism in 2020. Wayne Visser Blog Briefing, 10 September 2013.

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America’s Idea Incubators

America’s idea incubators:

Seeding a revolution in capitalism

A blog by Wayne Visser

In this article I want to share insights from some of America’s greatest ‘meme-weavers’ – pioneers of new thinking, who I have been fortunate enough to meet and talk to about the future sustainability of business and the world.

Joseph Stiglitz: Globalization Guru

Let me begin with Nobel Prize winner in Economic Sciences and former World Bank Senior Vice-President and Chief Economist, Joseph Stiglitz. I wanted to know his views on globalisation, which is a theme running through many of his books. It is clear that Stiglitz is sympathetic to the critics of globalisation. As he told me:

We have learned how to temper capitalism – how to make the market economy work in the advancing industrial countries for most citizens – but we haven’t learned how to temper globalisation. One of the paradoxes is that, while in principle everybody was supposed to be better off as a result of globalisation, in practice the opposition to globalisation rose from both the North and the South. There were some winners but there were a lot more losers.

The problem with globalisation, according to Stiglitz, is not with the concept or the trend itself, but with the way globalisation has been managed. However, he is hopeful that change is possible:

The most exciting developments are the result of the efforts of civil society. Before the Seattle riots, there was an enthusiasm that was not tempered by reality. As people started looking at what happened at the IMF and World Bank – failures of regulation of the global financial markets – there was a widespread recognition that something has not worked well. So understanding there is a problem is necessary before you’re going to change.

Stuart Hart: Capitalism Reformer

Someone who shares concerns about the way the global economy has evolved is Stuart Hart, author of Capitalism at the Crossroads and co-creator of the ‘Bottom of the Pyramid’ (BOP) model of doing business with the world’s poor. He told me that:

We haven’t resolved the dark side of 19th century industrial capitalism. But I’m absolutely convinced that we’re in the midst of the next transformation, to a sustainable form of capitalism that actually has the potential to solve social and environmental problems; to create wealth for everyone in the world and to take us more quickly to the next generation of potentially clean and sustainable technology.

Interestingly, unlike many other authors who have written on capitalism, such as Naomi Klein, Hart focuses on the positive role that business can play. I asked him if that is justified, given their track record, to which he replied:

I’m a pragmatist, in the sense that I try to assess where the leverage points are for change to occur most rapidly. We’re headed rapidly for the cliff, so to speak. But there is also great potential to change quickly. What makes the world of commerce interesting is its ability to creatively destroy itself, to fall back on Joseph Schumpeter’s term. We have a mechanism through which this change could unfold at the rate that it needs to in order to move us towards a sustainable world before it’s too late.

One way that Hart sees this happening is through the ‘great convergence’ of disruptive clean technology and innovation at the base of the pyramid, which is the focus on his newly established Enterprise for a Sustainable World.

Jeffrey Sachs: Poverty Wizard

Jeffrey Sachs, twice been named among Time Magazine’s 100 most influential world leaders and author of books like The End of Poverty and Common Wealth, is similarly an optimist, but places less faith in the market and more in effective government policy and global collaboration. He told me:

I love markets wherever they work, but markets don’t work for everything. For cell phones, yes, you may be able to reach 40% penetration in Africa, and it’s phenomenal; it’s world-changing. But 40% penetration for immunisations won’t do it. Business has scalability, information and management systems and it holds the technology. But if there’s no market at the end for the public good that we need, then at a minimum we need a public–private partnership.

Sachs concedes that ‘we have to make a global transition to sustainable technologies’, but is adamant that ‘you can’t leave technological transformation to market forces alone.’ Sach has seen enough poverty not to be in denial, but his spirit remains indomitable:

Every time I turn around – whether it’s in India, China, Malaysia, or Tanzania – there’s no shortage of reasons for optimism. What is the hardest part of all is managing change and having the understanding of how crucial and how fruitful cooperation can be right now. The problem isn’t our lack of tools; the problem is our ability to manage all these wonderfully powerful tools that we have, to a human effect.

Amory Lovins: Design Imagineer

Another person who seems to relish ‘wicked problems’ is maverick engineer, Amory Lovins, Founder and CEO of the Rocky Mountain Institute and co-author of books like Factor Four and Natural Capitalism. What makes Lovins happy is ‘barrier-busting – turning into business opportunities each of the 60 to 80 well-known market failures to buying energy and resource efficiency’. He told me:

We’re talking not so much of technologies, as of design methods, or design mentality. Many of the new buildings we’re designing use no, or negative, amounts of energy – they create more than they use. It’s now perfectly normal to talk about tripled efficiency cars, heavy lorries and airplanes. United Technology has cut its energy intensity 45% in five years. DuPont cut its greenhouse gas emissions to 80% below 1990 levels, and made three billion dollars’ profit on the deal. Efficiency is cheaper than fuel.

I concluded my conversation with Lovins by asking what gives him hope, to which he replied:

Three things stand out. One is the rapid rise of awareness and leadership in the private sector and the corresponding awakening of civil society, empowered by the emerging global central nervous system. Secondly, I’m encouraged by the fact that brains are evenly distributed – one per person –

and as far as we know, there’s nothing in the universe so powerful as six billion minds wrapping around a problem. And third, I’m very encouraged by the quality of the young people I see. They realise there is less time and they need to get on with it. So I think the future is in pretty good hands.

Postscript

These and many other interviews with sustainability thought-leaders from around the world are covered in more depth in The Quest for Sustainable Business, and featured as videos on http://www.waynevisser.com/videos.

Download

[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/09/blog_csrwire12_wvisser.pdf”]Pdf[/button] America’s idea incubators: Seeding a revolution in capitalism (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this article

Visser, W. (2013) America’s idea incubators: Seeding a revolution in capitalism. Wayne Visser Blog Briefing, 3 September 2013.

 

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Speaker Q&A

Interview by Speakers Corner

How did the corporate speaking all start?

It probably began at university, when I was President of AIESEC, an international economics and commerce students organisation, but only really took off when I launched my first business book, Beyond Reasonable Greed.

Can you remember your first speaking engagement?

It was at high school, when I entered a public speaking competition. The topic I chose was ‘wisdom’ and I won the cup for the best speaker.

And your last event?

My last ‘event’ is really a series of events, as I am on a continuous 12 month, 20 country, 50 event ‘CSR Quest’ lecture tour. My last event in this series was for a business school in Pune, India (earlier this week), and today I am at a conference in Kiev, Ukraine.

Which event has been your favourite and why?

Addressing the Heligan Dialogue Process in Mexico City. This is a committee of the G8 and G5 countries. I found it interesting because this North-South group are at the fulcrum upon which the future is being shaped. A contrasting and equally fascinating event that I addressed was the Parliament of the World’s Religions in Cape Town.

If you could speak at any event, past or future, what would it be?

It would be an event hosted by former South African president, Nelson Mandela or (since we are fantasising here), one where Leonardo Da Vinci was participating.

Who would you most like to share a platform with?

One of the most profound thinkers and writers I have met (and interviewed), Fritjof Capra.

On average, how many times a year do you speak at corporate events?

2010 is an unusual year, with my world lecture tour, where I will probably speak at 50 events. In a more typical year, it is probably half that.

Do you use powerpoint

Yes, although I try to make the slides as graphic as possible, and to avoid bullet points.

Are you as happy speaking to 50 as to 1,000 people?

Yes, I like both ends of the spectrum. Obviously the delivery style varies, with the latter being more interactive.

How do you like to be introduced?

As a writer, social entrepreneur and eternal student on the impacts of business on society. More formally, as Founder & Director of CSR International, author of books (most on the role of business in society) and Senior Associate of the University of Cambridge Programme for Sustainability Leadership. And a poet, for pleasure.

Do you always like to do a briefing call before the event?

No. I think briefing notes and the conference topic and agenda suffice. Speakers should be given some leeway in addressing their subject.

What are the most asked for topics?

In my field (the role of business in society), the most popular topics are The Future of Corporate Social Responsibility or CSR 2.0 (as I call it), climate change & business, and creating social change through business.

Is your speech at all interactive with audience participation?

If the audience size allows it, I always like to involve the audience through questions, discussion and even group breakouts.

Do you have any funny/embarrassing speaking anecdotes you care to share?

I was once presenting on a business school campus, using a computer that was connected to the internet. In the middle of the presentation, a porn site loaded. I had my back to the screen, so I couldn’t understand what the students were laughing at. It was probably a set up, but was good for a laugh.

Your favourite film?

Brazil. There is so much that is wise, funny and disturbing in that movie that I can watch it over an over. It is a parody of our institutions, our obsessions and a warning for the future.

Favourite book?

Shantaram (by Gregory Roberts), followed closely by Possession (A.S. Byatt) and The Bridge Across Forever (Richard Bach).

Favourite holiday destination?

This would have to be Egypt. I took a trip down the Nile to all the temples. The history, architecture and ancient culture were just fascinating.

What’s your tipple – wine, beer, champagne?

I have an alcoholic sweet tooth, so it would be a South African liqueur called Amarula (a cream liqueur made from Marula fruit). I like port wine as well.

Country or townie?

I like cities, which are more dynamic and diverse, so long as I can get a regular dose of nature.

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Personality Q&A

This Q&A is taken from a “Friendship Quiz” that I responded to in 2005, when they were doing the rounds on email. A bit of fun …

2005 Interview

What time did you get up this morning?

About 7.30. Long, long time ago, I used to jump out of bed at 6 am like clockwork. But more recently, I’ve been spoiled. Maybe I just need beauty sleep more and more these days?

Diamonds or pearls?

I like the organic lustre of pearls, preferably ones that look natural, rather than artificial. I am also a sucker for pearl symbolism (something beautiful emerging from a tiny piece of grit). In general, I like simple, elegant jewellery on women.

What was the last film you saw at the cinema?

Mr and Mrs Smith. I enjoyed it as an action-entertainment film with an interpersonal twist of humour, although I must qualify that I went in with extremely low expectations. It was a good distraction for a few hours. Generally, I like a good suspense/whodunit, epic scifi and romantic comedy. And now I’m developing a taste for filme la francais.

What is your favourite TV show?

I don’t watch a lot of TV – there are too many other better ways to spend my time. But I do enjoy a good series. Way back when, it was Twin Peaks and Northern Exposure. I really like David Lynch’s quirky communities and eccentric characters. Currently, it is probably CSI – nothing like a good bit of forensic investigation, although I can do without the cam zoom-inside-the-body (usually mutilated or decaying) tricks which seem all the rage these days.

What is your middle name?

Well, I either have none or two. I was born middle nameless. But on my 21st, I added two middle names – Africa and Merlin-Tao. For me, names should have symbolic meaning, and these self-chosen names are all about my roots in Africa and the contribution I can make to the continent, as well as the path that I am treading in this life, which aspires to be the Way of the Mystic.

What is your favourite cuisine?

It has to be Indian curry (vegetarian of course, nothing with a face) – the spices, textures and flavours are a sure guarantee that I’ll overeat every time. Cheese probably comes a close second, but I’m quite fussy which cheese. I like flavoursome kinds like Gruyere, Apple-smoked Cheddar and crispy Danish Blue, but I avoid the gooey ones like Camembert (unless of course they are crumbed and deep fried with a fruit preserve on the side).

What foods do you dislike?

All time most disgusting (I am ashamed to say as an African) must be okra – green, slimey and stringy. Asparagus also falls into the category of stringy foods (although it has the additional sin of being anaemic). Although to be honest, I have been known to eat the dreaded stuff if it is fresh and well disguised. The other never-eat-unless-you’re-starving-to-death food is olives, of any hue. But I like olive oil – how does that work?

What are your favourite potato chips? 

That’s an unfair question, like asking your favourite sexual position. How to choose!? ALL potato chips are good (and sex is even good without potato chips). But if I were forced to choose, it would probably be Chinese Chutney flavour, or Sour-cream and herbs, fried to a crispy golden delight (I think I need a job in a Chip Marketing department).

What is your favourite CD at the moment?

Tough one again. I like so much music of such a variety. But right this moment, it is probably a compilation I made myself, called Haunting Beauty. It includes tracks like My Immortal (Evanescence), Lonely Sky (Chris de Burgh), and You Have Been Loved (George Michael). If it has to be a bought CD, it would probably have to be the Moulin Rouge soundtrack.

What kind of car do you drive?

Umm, a gold (read: dirty beige-brown) one. Rover, automatic. Cars are not really my thing, beyond getting me from A to B. But if I had to go a bit more upmarket, I’ve always liked the Honda Prelude, and further up the ego-chain, Mazda’s sports cars have a nice sleek look about them, without having to lie flat on your back to drive them.

Favourite sandwich ?

Toasted Italian bread, melted butter, with bacon (vegetarian of course) and fresh tomato slices, seasoned with salt and pepper. Darn – now I’m drooling on the keyboard!

What characteristics do you despise?

Misguided self-importance, devious manipulation, deliberate dishonesty, any kind of proselytising

Favourite item of clothing?

I have a weakness for African-style shirts. The colours and patterns invigorate me, and the loose-fitting style relaxes me. Having said that, I live in t-shirts, and will seldom put on trousers if I can get away with it – not everyone feels as comfortable about this as I do.

If you could go anywhere in the world on vacation, where would you go?

The Amazon rain forest is probably the one place I have a real yearning for. Lush, natural forests are where my soul finds peace. And then I want to travel in Africa forever – I can never get enough of its earthy sights and sounds. The list of other places I’d like to see is as long as the world is wide – mostly places of natural beauty (like Alaska and New Zealand) or ancient civilizations (like Petra and Machu Picchu).

What colour is your bathroom?

Let me first confess that I had to go and look. White walls, olive-green bath, basin and toilet, pink(ish) carpet. If the water is hot and everything flushes, I’m not particularly concerned to be honest.

Favourite brand of clothing?

No-name brands. Although, I could tell you a little secret about a certain Presidential Shirts company in South Africa. I expect one day, I will only wear Madiba (Mandela) type shirts when I go to formal functions (with trousers of course, despite the inconvenience).

Where would you retire to?

Leaving aside that I don’t plan to retire, I would like to live somewhere near the sea or indigenous forests. Misty Cliffs in Cape Town or Knysna up the east coast of South Africa come to mind.

Favourite time of day?

It has to be the time I so seldom see (through no-one’s fault but my own) and that is dawn. Every time I see a sunrise and breathe in the fresh, crisp morning air, I berate myself for not being up to experience it more often. I am at my most alert and creative in the morning (although, as my wife will testify, NOT immediately after waking up).

What was your most memorable birthday?

My 21st. I had a ceremony where I invited family and friends, I went through a renaming ritual (see 5 above), and accepted a wooden Ankh (Egyptian Key to Life), which my parents carved and inscribed with hieroglyphic symbols that held special meaning.

Where were you born?

Bulawayo, Zimbabwe

Favourite sport to watch ?

Virtually any sport (although I still struggle to appreciate golf and motor racing) – I’ve even world championships for darts and poker. But favourite, I would probably say rugby (or one-day cricket .. or athletics .. or ..). I have presumed that women in skimpy bikini’s playing volleyball isn’t so much a sport as a guilty pleasure.

Who do you least expect to send this quiz back to you?

God (she’s a notoriously bad correspondent!)

Coke or Pepsi?

Coke, although it has to be with popcorn at the movies, or when I’m hot and thirsty (like after a game of soccer), and preferably with a slice of lemon. Otherwise, I’m not a great cold drink drinker. (A beer shandy slides down well sometimes though .. beer mixed with lemonade for the uninitiated).

Are you a morning person or night owl?

I think I answered this one already. I occasionally get a late-night burst of energy.

What is your shoe size?

Seven, so yeah, about the same age as I act most of the time.

Do you have any pets?

Absent pets, back in South Africa, yes – Bobby and Dusk (dogs) and Pippa and Shadow (cats). I used to have a wonderful pet rat with a kink in his tail, called Sniffles. I also have quite a few pet carvings (mostly made from wood), which I dote on and find are remarkably low maintenance.

Any new and exciting news you’d like to share with your family and friends?

Sure, why not. I’ve just signed the publishers agreement for my next book, called Business Frontiers.

What did you want to be when you were little?

Bigger? No, seriously, I’m not sure I remember wanting to be anything. I know I did consider being a missionary at one stage.

What were you meant to be doing today?

Analysing my research interviews for my doctorate.

What is your favourite colour?

Probably purple and yellow.

What is your favourite ice cream flavour?

Lemon / citrus .. preferably creamy ice cream (Italian), but sorbets are also nice.

What book are you currently reading?

I seldom read one book at a time. At the moment it is South Africa: The First Man, The Last Nation (RW Johnson), The Lion, the Witch and the Wardrobe (CS Lewis), Nelson Mandela: In His Own Words, Poem for the Day, The Seed Is Mine: The Life of a South African Sharecropper (C van Onselen), Spiral Dynamics: Mastering Values, Leadership, and Change (DE Beck & CC Cowan), and The Impressionists: The Complete Guide From Cezanne to Van Gogh. Oh, and I suppose I should add the Encarta Concise Dictionary and Websters Thesaurus (I’m on a little spree of reading them, page by page). So there you have it – sounds more impressive than it is. It just means I take aeons to finish books.

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Author Q&A

Over the years, I’ve given several online “interviews” to people who are interested in me as an author and my views on writing. Here are three, from 2003, 2008 and 2010, plus some bonus questions at the end.

2003 Interview

Where do you come from? Where did you grow up?

I was born in Bulawayo, Zimbabwe, and moved to Cape Town when I was eight, where I fell under the spell of the mountain. I think of myself as an African. Africa is in my blood and eternally inspires me – on my 21st, I even made “Africa” one of my official middle names.

What drew you to writing and when did you begin writing?

I wrote a cute little story when I was eight called “My Shoes Are Magic”. But it was only really in high school, thanks to my English teacher at Fairbairn College, that I began to be inspired by the writing of others – mainly poetry. I think I was drawn to the excitement of discovery (seeing new worlds through others’ eyes) and the powerful emotions that the words evoked in me. I even remember, instead of studying the night before my final Matric English exam, I was copying out my favourites from our poetry textbook that had to be handed in the next day. At the time, I was also going through an existential crisis and so I began writing a diary, which has been instrumental in learning to express myself on the page. But, if the truth be told, it was a passionate and unrealisable crush on a girl at university (UCT) that really got the juicy words flowing.

What did you read when you were a child and how did it influence you if at all?

I read all the usual children’s books – Enid Blyton, the Hardy Boys, Roald Dahl and Willard Price’s African adventure stories. My parents also read Call of the Wild (Jack London) and Children of the Oregon trail to my sister and I when were we still fairly young, and they left a real impression. But, as I said, it was really in high school that I began to appreciate the power of writing – poems like “Horses on the Camargue” and books like Jonathan Livingston Seagull (Richard Bach) and the Afrikaans book, Raka (NP van Wyk Louw). Many of the books that influenced me the most had to do with the power of parables.

When and how did you first come to be published? What was the book?

Beyond Reasonable Greed (with Clem Sunter) was my first book. I had met Clem through my work at KPMG as a management consultant and I asked him if he would consider writing a forward for the book I wanted to do on business transformation. He agreed, but after some early drafts, we discovered that we shared many common ideas, and so we decided to write and publish the book together. It was a great experience to collaborate with him.

Who or what has influenced your writing the most?

The biggest personal influence was Bob Steyn, the late minister of the Cape Town Unitarians, because he introduced me to so many of the philosophical authors that have shaped my thinking. The fiction writer that has had the most influence on me is Richard Bach, since he often writes inspirationally using parables and metaphors, and I love Kahlil Gibran and Ben Okri’s poetry. In non-fiction, Marilyn Ferguson’s Aquarian Conspiracy stoked my interest in exploring and writing about social and personal transformation.

What is your vision? What do you hope to give to readers through your work?

My vision is to inspire people to make a positive difference – in their own lives and in the world. That is the strong theme in my book with Guy Lundy (South Africa: Reasons to Believe) – we have to power to make things better, and it all starts with a constructive attitude. I hope that, through my writing, I contribute to people’s sense of personal mission and meaning in their lives.

What are you working on?

I am working on three books at the moment, all fiction: The Little Book of Business Inspiration is a collection of poetic reflections on business; Parkbench Perspectives is about how the world looks completely different, depending on whose eyes you are looking through; and Dreams of Gold is a rags-to-riches parable story set in South Africa, which is about discovering what is really important in life.

Who do you read? What are you reading now?

I read autobiographies, spiritual parables, and the occasional classic, plus books on African travel, modern philosophy and business transformation. At the moment, I am reading Sychronicity, and Modern Man In Search of a Soul (both Carl Jung), The Farther Reaches of Human Nature, and Motivation and Personality (both Abraham Maslow), SQ: The Ultimate Intelligence, and Rewiring the Corporate Brain (both Danah Zohah), Dark Star Safari (Paul Theroux), The Poisonwood Bible (Barbara Kingsolver), and The Wheel of Life (Elisabeth Kubler-Ross).

What movies or music do you enjoy?

Movies – fantasy (Lord of the Rings, the Matrix, Brazil), romantic comedy (Four Weddings & a Funeral, Nottinghill), action/suspense (The Fugitive, Conair), musicals (JC Superstar, Moulin Rouge) and drama/arts (The Red Violin, Shine), biographical (Shawshank Redemption, A Beautiful Mind); Music – African (Johnny Clegg, The Power of One, Amampondo), rock n roll (Elvis, Neil Diamond), folk (Don McClean, Carpenters, Paul Simon), 80s pop (Nik Kershaw, Howard Jones), greats (Elton John, Queen, Billy Joel, Madonna), light classics/musicals (Sarah Brightman, Michael Ball, Charlotte Church, Elaine Page), soundtrack/meditative (Big Blue, Twin Peaks, The Mission, Spirits, Vangelis)

2008 Interview

What was it that made u start writing or did u always want to write?

I guess it started pretty early. When I was 8 years old, I was received an Eisteddfod award for writing a little story called “My Shoes Are Magic”. But it was only really in my final year of high school (thanks to the encouragement of my English teacher), that I discovered how much I enjoyed creative writing. I remember writing about “The Hungry Wind” in my final year Matric exam. Then, in my first year of university, I had a “crush” on a girl, so she became my first muse and I began writing poetry. It was also during university that I began writing articles for magazines, and first had the idea of writing a book (on “holistic business”). The book finally happened over 10 years later (“Beyond Reasonable Greed”), when I had gained the confidence, knowledge and experience to write about corporate sustainability and responsibility. Now I write for a combination of personal satisfaction, creative expression and professional development.

Do you have a wife or kids?

I was married for 12 years (no kids), but am now divorced. As you will see from my poetry on “love”, relationships are a source of great inspiration, even during the difficult times when they end.

What is your most profound source of inspiration?

I am constantly fascinated by the world (as Johnny Clegg put it, our “cruel, crazy, beautiful world”) and especially our place in it. So I find myself inspired by philosophy, art, people and nature. And of course, there is no shortage of inspiring people to look up to, from Lao Tsu, Leonardo Da Vinci and Monet to Einstein, Gandhi and Mandela. There was also a Unitarian minister, Bob Steyn, who became a profound source of inspiration for me. (you will see, I have written several dedication poems to him).

What was the most life changing experience?

My divorce. This was the most painful and difficult experience I have been through, but it taught me many lessons and allowed me to explore other creative parts of myself.

What goals do you have in life?

My goals have changed over the years. I have actually written about this before, so I attach some extracts from my diary. Now, while I have professional goals that have to do with “making a positive difference in the world by connecting and empowering corporate sustainability & responsibility professionals”, my personal goals have more to do with quality of life – e.g. am I writing well and inspiring others? Am I taking the time to enjoy nature’s beauty and the world’s diversity?

You are very tuned into the business and emotional side of things. Do you find it hard to balance the two?

I haven’t really found business and emotions to be in conflict. Sometimes, business can be emotionally draining, especially managing difficult client and employee relationships. But on the whole, I have been very fortunate that the people and organisations I have worked with have provided a supportive environment for personal development.

Where did you grow up?

Bulawayo, Zimbabwe until 8 years old, and then Cape Town (Goodwood, Parow, Rondebosch, Claremont). I have written a bit about this in my Q&A.

Where were your parents from and did the support you writing?

My mom was born in England and my dad in the Netherlands, but they both grew up in Zimbabwe, so I always felt more African than European. They have always been very encouraging and proud of my writing efforts. However, I believe they would support me in anything I choose to do.

If you could tell the world one thing, what would it be?

I wrote a poem about this (“My Letter to Children”), although admittedly this is more than one thing. I think I would tell the world to pay more attention to the beauty in life.

Will you ever come back to South Africa, maybe when you retire?

Yes, I expect I will, although I can’t say when. I have a deep love for Africa and a special connection with South Africa. For the moment, I carry these in my heart. For me, this is the most important thing. As I put it in my “I Am An African” poem – I Am An African … Not because I live on its soil, But because my soul is at home in Africa”.

2010 Interview

Interview by Elaine Cohen for CSRwire.

Snapshot

  • Age:  39
  • Born in:  Bulawayo, Zimbabwe
  • Married: Nope
  • Kids: Nope
  • Live in: London
  • Educated at: Universities of Cape Town (South Africa), Edinburgh (Scotland) and Nottingham (England)
  • Favourite movie: Brazil (1985, Director Terry Gilliam)
  • Favourite musician: Johnny Clegg (South African)
  • Favourite CSR report: Patagonia
  • Favourite flavor ice cream: Ginger
  • Favourite non-CSR book: Shantaram (Gregory David Roberts)
  • Favourite CSR book: Cradle to Cradle (McDonough & Braungart)
  • If I could, I would …  Be a full-time writer

Of all the books you have written on corporate responsibility, which do you feel is the most important in terms of the message you were trying to convey? 

The new one, The Age of Responsibility: CSR 2.0 and the New DNA of Business (out 18 February 2011). Not only does it fundamentally challenge business and the notion of CSR – for example, it starts by stating that CSR has failed and should either be killed off, or reinvented – but it is written in an narrative style that I think makes it an easy read, with lots of fascinating cases and stories of ‘the good, the bad and the ugly’ of corporate sustainability & responsibility.

Which book did you personally enjoy writing the most?

The first one, Beyond Reasonable Greed (co-authored with Clem Sunter), mainly because I used lions and elephants as a metaphor for unsustainable and sustainable companies. It was fascinating researching the traits of both species, and it was fun creatively applying the analogy to business. It was also very forward looking and together with my co-author we developed two future scenarios for business: ‘Oases in the Desert’ and ‘Plains of the Serengeti’. We even ended up with ‘leophants’ – those companies in between.

What made you decide to publish Landmarks for Sustainability? Which landmark is the most significant in your personal view?

The idea behind Landmarks, which I wrote for the University of Cambridge Programme for Sustainability Leadership, was to capture the seminal events that have shaped the sustainability agenda over the past 20 years (although we also included a timeline of landmarks that goes back almost 100 years). There are certain corporate events – like Shell’s Brent Spar fiasco, McDonald’s McLibel trial, Nike’s supply chain wake-up call and Enron’s collapse – that most people in CSR have heard about, but they don’t have the facts and figures at their finger tips. Likewise for positive breakthroughs in transparency, fairtrade, poverty alleviation and so-on. We also decided to make it highly visual (lots of photos) and readable (bullets, feature boxes, etc.) to make sure busy people could dip into it easily. For me, the most significant landmark event was the publication of the Millennium Ecosystem Assessment in 2005, because it shows us the extent to which all our other CSR and sustainability efforts are failing at a catastrophic scale.

The Top 50 Sustainability Books has a similar look and feel to Landmarks for Sustainability. Was that deliberate?

Yes, it was another book for the Cambridge Programme for Sustainability Leadership and it was designed to be a highly accessible reference book. This time, however, we focused on ideas rather than events that have changed the sustainability world. Many people working in sustainability have heard about these classic books, but do not have the time to read them all, so we decided to provide short synopses, with key messages, pull-out quotes and extracts from interviews I did with many of the authors. I think it is a great guide to the most important thinking in sustainability over the past 50 years and more.

In The World Guide to CSR, what surprised you the most as you received contributions from all around the world?

The first surprise was the diversity of submissions – not just the usual suspects among the G20, but also countries like Armenia, Bangladesh, Iran, Iceland, Liberia, Peru, Romania and United Arab Emirates. The second and most delightful aspect was learning how each country’s cultural tradition has shaped CSR practices, in some cases (such as in Azerbaijan, Turkey and India) with these influences having evolved over centuries.

Having now completed your world CSR tour, what are the most important insights you bring back with you?

There are so many insights: the fact that a lot of the most important social innovation is taking place in developing countries (like India), that awareness and expectations of CSR are higher in places like Brazil than in the UK, that many non-OECD countries and companies are still stuck in the CSR Ages of Philanthropy and Marketing, that Europe and America is mesmerised by the Age of Management, and that very very few companies anywhere recognise that the concept of CSR – and the larger industrial model of shareholder-driven capitalism – is fundamentally flawed and will never solve the problems it claims to be most concerned about.

How useful do you feel The A to Z of Corporate Social Responsibility remains? It was published a couple of years ago but the jargon has moved on. Do you plan a second edition?

In fact, a second edition came out this year (2010) – a paperback version with updated content, including additions on the global financial crisis and ISO 26000. Beyond this, I don’t feel that the underlying concepts or the core codes and standards have changed fundamentally. It remains highly useful as a searchable reference book, especially since it is also out in an e-book version.

Beyond Reasonable Greed was an early book on the subject of corporate responsibility. Did people understand your message? What sort of reactions did you receive? Have companies traded in their fangs for tusks?

The timing for the book was perfect, as it came out just when the Enron and Worldcom scandals were hitting the headlines. So I think the message was intuitively understood, but it was not seriously acted upon. To use the language of the book, we saw the emergence of many ‘leophants’ after 2002. What is different, comparing this with writing The Age of Responsibility almost 10 years later, is that today there more lion corpses on the slab to dissect (like Lehman Brothers) and a number of genuine elephant companies to learn from (like Interface), as well as any number of injured leophants (like BP) that are getting left behind.

What do you feel Corporate Citizenship in Africa added to the CSR equation in South Africa? Do you feel the CSR message is understood by leading businesses in SA?

The book did a number of things. First, I would say that it was a book about Africa, not just South Africa, but it did point out the general lack of academic research on CSR beyond South Africa and Nigeria. Second, it confirmed our suspicion that most research on CSR in Africa was qualitative, with little or no country-comparative data. And third, it showed that research on CSR in South Africa was also quite skewed, largely towards business ethics. The question of whether CSR is understood by leading businesses in SA is different. The answer is unequivocally ‘yes’. That is the interesting thing about many developing countries – businesses know that they can’t succeed in societies that fail; often the business case is much clearer and the moral case much stronger.

Making a Difference is a call to action for individuals to leave a meaningful legacy. How would you describe your own personal legacy as you wish to see it?

Making a Difference, which is based on my PhD research, is not only about leaving a legacy, but also about what gives us deep satisfaction or meaning in our work as CSR practitioners. It turns out that motivations vary according to different leadership styles or change agent types – whether you are more of an expert, facilitator, catalyst or activist. As for my source of meaning, I most closely fit the expert type and derive my greatest satisfaction from being a thought leader (if indeed that’s what I am) and inspiring others through ideas.

How much of your overall time do you spend writing/editing books on CSR?

Writing goes in waves, although considering that I have written and edited 11 books over the past 8 years, there have not been many periods when I am not writing. I suppose if I had to guess, I’d say I spend about 20% of my time actually writing, but probably 50% of my time is spent doing explicit or implicit research on which the books are based. Lately, a lot of the rest of my time has been spent sharing my thoughts and ideas with others, through teaching, workshops, training and various networks.

Which book gave you the most personal satisfaction and why?

I think that would be Business Frontiers, as this was my first independently authored book. In fact, it is a collection of my writings on social responsibility, sustainable development and economic justice over more than a decade, so it was very satisfying to see those collected together in one place. In addition, it allowed me to publish some of my more creative writing on the subject – with chapters like Holistic Business, The Corporate Battle for Hearts & Minds, Future Images Beyond the Information Age, Connecting Earth & Sky, Tree of Life, and even a poetic parable called Quest for Gold.

Which book about CSR have you not written yet?

There are many I have not written, and in fact I turn down book projects fairly regularly now. The more compelling question is, what am I passionate enough about to want to put in the blood, sweat and tears required to turn it into a book? I’d like to write up my CSR Quest world tour as a kind of travel book with a CSR twist. I’d also like to do a book on Purpose-Inspired Leadership, as well as writing a business parable (i.e. fiction book) that captures the lessons of CSR but never mentions the word. And I’d like to do a book called Smart, Sustainable and Inclusive, which tackles the macro-level of economics and culture, rather than the micro-level of companies and CSR.

You are also somewhat of a poet and have published a collection of poems? Is this an insurance policy in case CSR doesn’t work out ….. ?

Were it but so! No, not really. Poetry is just my way of expressing a deeper level of myself and being a bit creative (alongside my dabbling in painting, sketching and photography). It is probably my most authentic voice, but poetry is seldom the stuff of fame and fortune. It’s a very personal and subjective hobby, which I do primarily for myself. If the words resonate with others – as they do seem to on occasion – then that’s a bonus and I am delighted.

Do you like Chunky Monkey?

I had to look it up, so I guess that is an answer in itself.

Anything else you want to mention?

People should know that I’m more interested in what is being done that what labels we give things. It so happens that I talk about CSR 2.0 – which I also call systemic CSR or radical CSR – and I use CSR to mean ‘corporate sustainability and responsibility’, but I really don’t care if people have different jargon. For me, the proof must be in the results and for too long we have focused on measuring CSR activities rather than the societal impacts of business. My new test for whether a company is a CSR 2.0 pioneer in the Age of Responsibility is simple: what is their level of admission and ambition? i.e. do they admit the extent of their unsustainability and irresponsibility, and do they set audacious targets like zero waste, 100% renewable energy and rising stakeholder happiness.

Other Interviews

Why do you like writing?

I like writing, because it allows me to create unique worlds. Words are like magic – as they describe the world around us and inside us, and by doing so, they also create these in other people’s minds. Writing is the way we share our imagination with others, and – as Einstein said – imagination is more important than knowledge. [2010]

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Eurocrats take on CSR

Eurocrats take on CSR:

A case of ‘too little, too late’?

A blog by Wayne Visser

The European Commission’s softly-softly approach lacks impact.

CSR dips its toes in policy waters

Continuing on the theme of CSR policy and regulation, introduced in my reflections on Nigeria and India, I want to shine a spotlight on Europe’s policies on CSR, which have been evolving for more than a decade now.

In 2001 the European Commission (EC) issued a Green Paper on CSR, which ‘provided all interested parties with a platform for further discussion with the goal of policy generation in the CSR area in Europe’. After a year of consultation, the White Paper –entitled ‘CSR: A business contribution to sustainable development’ – was released, and represented the official policy intention of the EC in the field of CSR. Both papers were based on a broad consensus and had been debated through a multi-stakeholder process that included companies, business associations, governments, NGOs and trade unions.

After the White Paper, all seemed to go quiet on the European CSR policy front. Meanwhile, however, there was significant progress on waste management and climate change policy. In terms of waste, the 2002 WEEE Directives made a great leap forward on the restriction of hazardous substances in electrical and electronic equipment and the introduction of take-back schemes for waste electrical and electronic equipment (WEEE). Significant progress was also made on climate change, with a 2003 Directive laying the foundation for the EU Greenhouse Gas Emission Trading Scheme, which commenced operation in January 2005 as the largest multi-country, multi-sector carbon trading scheme in the world.

The EC re-entered the fray in March 2006 by establishing the European Alliance on CSR. This is an open alliance of European enterprises, launched to further promote and encourage CSR. The alliance is a political umbrella for CSR initiatives by large companies, small- and medium-sized enterprises (SMEs), and their stakeholders. In 2006 a research report was published by CSR Europe, the ‘European Cartography on CSR Innovations, Gaps and Future Trends’, which was based on an analysis of 545 CSR-related business solutions and 140 networking activities in 19 EU countries.

Smart, sustainable and inclusive

Things seemed to go quiet again and then, in May 2010, I was invited to make a presentation on CSR in Brussels to the EU High Level Group (HLG), comprising 27 Member State representatives. The topic of my presentation was ‘CSR and the global financial crisis’, and it gave me a fantastic opportunity to talk with some of the people helping to shape the EU agenda. There were a number of trends that I found interesting.

The first was that, whereas formerly CSR was discussed purely as a voluntary activity by business (this was especially clear in the EU’s policy statement on CSR in 2006), there was now increasing discussion and even demand for what Susan Bird, CSR co-ordinator in the Directorate-General for Employment of the European Commission and part of the EU HLG on CSR, called ‘a more active role’, which may involve ‘conditions’ being introduced in the future, although this was all still up for debate.

A second insight was how the competitiveness agenda has changed. The first ten-year economic strategy of the European Union – the Lisbon Agenda, which ended in 2010 – was all about competitiveness and paid very little attention to CSR issues. However, the 2008 European Competitiveness Report dedicated an entire chapter to CSR and countries such as Denmark were claiming that responsible, green growth was central to its international reputation and hence its competitiveness. This changing emphasis is also reflected in the new Lisbon Strategy for 2020, which has as its central goal ‘smart, sustainable and inclusive growth’.

EU strategy on CSR a damp squib

After my visit to Brussels, I concluded that the sleeping giant of CSR policy in Europe was awakening and that we should ‘watch this space’. As it turned out, we did not have to wait very long. In October 2011, ‘A renewed EU strategy 2011–14 for Corporate Social Responsibility’ was launched. The document itself is only 15 pages long (which is a good thing!) and I recommend that everyone reads it. I review the strategy in some detail in The Quest for Sustainable Business. Here, however, let me briefly make six points about the 17 actions that Europe intends to implement.

  1. There is a commitment to create multi-stakeholder CSR platforms for industries. Applying CSR at a sector level makes a lot of sense and a stakeholder engagement approach is always welcome. The concern is that this duplicates many similar initiatives that have already been undertaken by the likes of GRI, WBCSD and industry associations.
  2. The launch of a European CSR award scheme may give CSR some gravitas and greater PR mileage. But the world is already awash with CSR award schemes, and when I look at the sorts of companies that win these awards, I find they tend to be the ‘usual suspects’ who are doing little more than strategic CSR, when what we really need is more transformative approaches.
  3. The problem of greenwash is mentioned, although no specific commitment is made. Regulation on this would be a welcome addition and follows existing best practice in Australia, Canada, Norway and the United Kingdom. There is also an action to develop a code of good practice for self- and co-regulation exercises, which could be interesting, although a lot of this work has already been done by AccountAbility and its suite of AA1000 standards.
  4. The weakest and most disappointing action is on ‘better integration of social and environmental considerations into public procurement’, which has the caveat ‘without introducing additional administrative burdens for contracting authorities or enterprises, and without undermining the principle of awarding contracts to the most economically advantageous tender.’ By including that last phrase, the message is clear: the lowest price will continue to win the day.

Deflecting and devolving responsibility

  1. The only action with any teeth is requiring large companies to commit to the UN Global Compact, or the OECD Guidelines for Multinational Enterprises, or the ISO 26000 Guidance Standard on Social Responsibility by 2014. But giving companies the choice between these very different principles and guidelines is laughable. It suggests an equivalence between the minimal efforts required to sign up to the Global Compact’s ten principles and the 100 pages or so of detailed guidance across seven core areas in ISO 26000.
  2. There is an attempt to extend the EU policy on CSR down to a national level, requiring member states to develop their own plans. It will keep a few bureaucrats busy but I won’t be holding my breath. I really don’t believe we need more policy or legislation on CSR. What we need is to eliminate the contradictory policies (such as fossil fuel subsidies) and focus on more effective regulation of issues, including labour rights, biodiversity loss and transparency.

Europe has shown policy leadership on many issues, from labour rights and animal rights to environmental management and climate change. However, I can’t help but wonder if this new wave of CSR policy development is doing more to confuse and distract than advance the agenda. Time will tell.

Download

[button size=”small” color=”blue” style=”download” new_window=”false” link=”http://www.waynevisser.com/wp-content/uploads/2013/09/blog_csrwire11_wvisser.pdf”]Pdf[/button] Eurocrats take on CSR: A case of ‘too little, too late’? (blog)

Related websites

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.waynevisser.com/books/the-quest-for-sustainable-business”]Link[/button] The Quest for Sustainable Business (book)

[button size=”small” color=”blue” style=”tick” new_window=”false” link=”http://www.csrinternational.org”]Link[/button] CSR International (website)

Cite this blog

Visser, W. (2013) Eurocrats take on CSR: A case of ‘too little, too late’? Wayne Visser Blog Briefing, 28 August 2013.

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